TOUR GUIDES:
Purpose:
Present a welcoming atmosphere to the public and conduct guided tours of the facility. Tasks are to be completed while maintaining the highest safety, food safety and quality, cost and GMP standards in a high-speed manufacturing environment.
Essential Job Functions – Duties and Responsibilities:
- Organize and conduct tours explaining the brand and manufacturing process.
- Prepare teas and assist customers with product samplings.
- Restock tea and tea bar supplies. Communicate stock needs to manager.
- Maintain cleanliness and follow all food preparation safety guidelines.
- Operate cash register accurately.
- Operate ticket counter, answer phone to schedule group tour reservations.
- Availability to work flexible schedule.
- Communicate with management concerning staff and customer needs.
- Additional duties and various projects as needed.
- Responsible for reporting food safety and quality issues and initiate action, as necessary.
- Follow all Food Safety guidelines, but not limited to:
- GMP’s / Allergen Program / Quality / Sanitation / Safety
Qualifications:
- One to three years customer service experience.
- Presentation skills – ability to make presentations to large groups.
- Ability to work in fast-paced tour environment and maintain positive interactions.
- Be available to work weekends, and holiday schedules.
- Excellent customer service and oral communication skills.
- Ability to lift 20-40 lbs., carry 20-40 lbs, push/pull 40+ lbs. Ability to be on feet throughout the day.
- Ability to maintain an effective working relationship with all contacts both inside and outside the company.
Compensation & Benefits:
$18.05 - $19.05 / hr (dependent upon experience & location)
401k matching
Sick leave & holiday pay
Hain Celestial is an equal employment opportunity/affirmative action employer. The Company does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, expression, genetic information, protected veteran status or any other characteristics protected by applicable federal, state, or local law.
If you need accommodations for any part of the employment process because of a disability, please send an e-mail to [email protected] or call 516-587-5000 to let us know the nature of your request.
EEO/AA/M/F/Veteran/Disabled
Job Type: Part-time
Pay: $18.05 - $19.05 per hour
Benefits:
Work Location: In person
