Description
Deputy Director of Change Management (Director III)
Posting Duration: This posting will remain open for 10 business days, until 07/15/2026.
WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, TX, in the Director of VR Division.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE:
A seasoned and proactive leader eager to provide direction and guidance in strategic operations and organizational transformation. You are adept at developing and executing comprehensive change management strategies that align with agency goals and improve integrated service delivery. You thrive in an environment where you can apply your expertise in structured project management, stakeholder engagement, and continuous feedback loops to ensure effective implementation and long-term sustainability. You are an initiative-taker, a thoughtful problem-solver, and a clear communicator, committed to strengthening alignment and reducing operational gaps across the Vocational Rehabilitation (VR) Division.
Importantly, you are a practitioner who can point to a proven track record of success, ready to showcase your impact through a portfolio of prior change-management deliverables (such as strategic plans, communications, or digital media).
WHAT YOU WILL DO:
The Deputy Director of Change Management performs highly advanced (senior-level) managerial work. Work involves leading large-scale transformation efforts by establishing priorities, developing policies and procedures, and creating performance measures to assess progress and outcomes. You will supervise the work of others and operate under minimal supervision with extensive latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO:
- Develop and implement comprehensive change management strategies that align with organizational goals and improve service delivery outcomes.
- Lead implementation of agency and division-wide initiatives, ensuring alignment, consistency, and measurable adoption across the division.
- Establish project governance structures, timelines, and accountability measures to support successful execution of strategic initiatives.
- Direct and evaluate program activities and business functions related to change management and transformation efforts.
- Develop and maintain feedback mechanisms (e.g., communities of practice, listening sessions, stakeholder engagement processes) to inform continuous improvement and strengthen the connection between state and field operations.
- Partner with leadership to translate strategy into operational practice and sustain long-term change.
- Lead the development and use of data systems, performance metrics, and key indicators to monitor implementation, measure adoption, and drive continuous improvement.
- Identify and mitigate risks and resistance to change through proactive communication, coaching, and stakeholder engagement.
- Develop policies, procedures, and standardized practices to support consistency and efficiency across the division.
- Oversee and/or prepare budgets related to change initiatives, ensuring appropriate use of resources and compliance with funding requirements.
- Represent the agency at business meetings, legislative sessions, conferences, and stakeholder engagements to communicate and advance strategic initiatives.
- Supervise staff, including assigning work, evaluating performance, and supporting professional development.
- Perform related work as assigned.
YOU QUALIFY WITH:
- Six years of full-time experience in program oversight, strategic planning, organizational change, or policy development and implementation. Three years of this experience must have been in an administrative management or supervisory capacity.
- Graduation from an accredited four-year college or university.
- Relevant education or advanced degrees may be substituted for experience as appropriate.
YOU ARE A GREAT FIT WITH:
- Demonstrated experience leading large-scale organizational change initiatives across multiple regions or programs.
- Experience implementing management frameworks (e.g., Prosci ADKAR®, Kotter’s 8-Step Process, Lean, or similar methodologies).
- Strong project management experience, including oversight of multiple concurrent initiatives with defined timelines, deliverables, and outcomes.
- Experience developing feedback loops and engagement strategies to incorporate field or stakeholder input into program design and implementation.
- Certification in change management or project management (e.g., CCMP, PMP, Lean) preferred.
- Knowledge of principles and practices of public administration, change management methodologies, and federal and state laws applicable to state VR programs.
- Ability to engage, influence, and communicate effectively with stakeholders at all levels, and translate strategic priorities into operational implementation.
To be considered for this role, candidates selected to move forward in the process will be asked to submit a portfolio piece demonstrating their prior change-management work product. This can include a change management plan, strategic communications, a video, or other relevant work that showcases your experience designing and executing a change initiative.
YOU GAIN:
- A Family Friendly Certified Workplace
- Competitive salary: $12,500.00/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf.
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
