HighPoint is an employee-owned company seeking individuals who want to be part of a growing, team-driven organization. Here, every employee-owner plays a role in building something bigger—supporting one another and growing together to succeed at work, at home, and in life.
General Requirements
- Valid driver's license with an acceptable driving record.
- Ability to pass pre-employment and random drug screenings.
- State of Michigan Journeyman or Master Electrician license.
- High School Diploma or equivalent (GED).
- Ability to participate in an on-call rotation and respond to after-hours service calls.
Position Summary
The Service Electrician is responsible for responding to and completing assigned service calls safely, efficiently, and to the customer's satisfaction. This position requires strong troubleshooting skills, excellent communication, leadership, and the ability to work independently while representing HighPoint professionally.
Compensation
- Pay is competitive and based on experience, qualifications, licensing, and demonstrated technical ability.
- Opportunities for wage growth are available based on performance, continued skill development, and contributions to the team.
Essential Duties & Responsibilities
Service & Customer Support
- Respond to assigned service calls in a timely manner.
- Diagnose electrical issues and determine appropriate solutions.
- Complete work efficiently while maintaining high-quality workmanship.
- Communicate daily job status with the Service Manager.
- Notify supervision if a job cannot be completed as scheduled and coordinate return visits.
- Communicate professionally with customers and management regarding project status or concerns.
- Complete work orders accurately and thoroughly, including detailed material descriptions.
- Order materials, obtain purchase order information, and coordinate deliveries as needed.
- Ensure service vehicles are properly stocked and maintained.
- Coordinate with the shop manager to obtain necessary tools and equipment.
Electrical Knowledge & Technical Skills
- Install, troubleshoot, and repair commercial and industrial electrical systems.
- Install and service 120/208V and 277/480V electrical systems.
- Wire generators, automatic transfer switches (ATS), transformers, emergency lighting, and backup lighting transfer controls (BLTC).
- Understand emergency power systems, UPS systems, fire pump requirements, relays, contactors, grounding, and bonding.
- Read and interpret electrical, mechanical, plumbing, architectural, and site drawings.
- Plan conduit runs while coordinating with other trades.
- Program lighting control panels and switches.
- Utilize the National Electrical Code (NEC) to resolve installation questions and ensure code compliance.
- Diagnose problems independently and implement effective solutions.
- Understand service installations and execute work with minimal supervision.
Leadership & Teamwork
- Serve as a positive leader and role model by embracing HighPoint's Core Values.
- Mentor and train apprentices to develop future electricians.
- Work collaboratively with supervisors, project managers, customers, and other trades.
- Coordinate work activities and communicate scheduling needs.
- Assist in assigning work and identifying labor or material needs when appropriate.
Safety & Quality
- Follow all OSHA regulations and HighPoint safety policies.
- Properly wear and promote the use of required PPE.
- Maintain clean, organized, and safe work areas.
- Inspect completed work to ensure quality, safety, and compliance.
- Adhere to all company policies and procedures.
Required Knowledge & Skills
Technical Knowledge
- Construction methods, materials, and electrical systems.
- Commercial and industrial electrical installations.
- Blueprint and specification interpretation.
- National Electrical Code (NEC).
- Troubleshooting and problem solving.
Professional Skills
- Active listening and effective communication.
- Critical thinking and sound decision making.
- Time management and organization.
- Customer service orientation.
- Continuous learning and adaptability.
- Ability to prioritize multiple assignments.
- Strong written documentation skills.
Leadership Skills
- Coaching and mentoring employees.
- Managing time and resources effectively.
- Motivating others and leading by example.
- Coordinating work activities and schedules.
Typical Responsibilities
- Read blueprints and specifications.
- Estimate labor and material requirements.
- Coordinate work with project managers and other trades.
- Schedule and prioritize assigned work.
- Order materials and maintain inventory.
- Maintain accurate reports and work documentation.
- Inspect work for quality and safety compliance.
- Recommend process improvements when appropriate.
Tools & Equipment
- Basic hand tools.
- Basic power tools.
- Electrical testing and diagnostic equipment.
- Service vehicle.
Technology
- Microsoft Outlook.
- Microsoft Teams.
- Bluebeam.
- Procore.
Working Conditions
This position regularly requires:
- Working indoors and outdoors in varying weather conditions.
- Climbing ladders and working at heights.
- Lifting, carrying, pushing, and pulling materials and equipment.
- Working in construction and occupied facilities.
- Exposure to electrical hazards, noise, dust, and other construction-related conditions while following established safety procedures.
Job Type: Full-time
Pay: $27.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Compensation Package:
- Bonus opportunities
- Overtime pay
- Profit sharing
Experience:
- electrical: 4 years (Required)
License/Certification:
- Driver's License (Required)
- Michigan Journeyman Electrical License (Required)
Work Location: On the road
