Overview
Join our dynamic healthcare team as a Patient Care Representative, where your energetic and compassionate approach will make a meaningful difference in patients’ lives. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks with efficiency and accuracy. Your proactive attitude and attention to detail will help streamline clinic operations, ensuring patients receive timely and personalized care. This paid position offers an exciting opportunity to grow your career in a fast-paced medical environment dedicated to excellence.
Responsibilities
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes to facilitate smooth billing and collections.
- Schedule patient appointments accurately utilizing medical scheduling software; coordinate with providers to optimize clinic flow.
- Review medical documentation for completeness and accuracy, including care plans, medical records, and clinical notes, ensuring compliance with HIPAA regulations.
- Manage multi-line phone systems with professionalism, providing clear communication and answering patient inquiries promptly.
Skills
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), electronic health record (EHR) systems like Epic or Meditech, and dental practice management software such as Eaglesoft or Dentrix.
- Excellent phone etiquette with the ability to handle multi-line phone systems efficiently; strong verbal communication skills are essential.
- This is a great entry-level position for someone looking to enter the medical administration field with room for career growth.
Pay: From $12.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
