Assist in creating adoption / training materials for the customer's software development life-cycle process.
Help maintain Jira boards, filters, and dashboards for development and QA tracking.
Perform basic front-end testing under the guidance of senior QA engineers (as needed).
Assist in reproducing and documenting processes related to project intake and change requests ensure transparency and traceability throughout the project lifecycle
Update Jira tickets to reflect accurate status, priorities, and sprint progress as required
Support PI Planning working sessions as required which would include working within a team to groom backlogs, and preparing, organizing, and linking related Jira issues.
Help with release tracking, linking Jira issues to builds, and verifying completion of workflow transitions.
Participate in sprint ceremonies (daily stand-ups, sprint reviews, retrospectives) to stay aligned with team priorities.
Document Jira workflow updates, training notes, and team process changes for internal reference as required
