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Sales Support Specialist

Equity LifeStyle Properties -
Plano, TX

Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

VLOOKUP function
High school diploma or GED
Productivity software
Excel data analysis

Full Job Description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Sales Support Specialist in Plano, Texas.

Sales Support Specialist

Salary Range: $50,000–$55,000 annually + benefits

The Sales Support Specialist plays a critical operational role in supporting the success of the Sales organization through reporting, logistics coordination, onboarding support, system administration, vendor management, and cross-functional communication. This role serves as a central point of coordination between Sales Leadership, Property Teams, Accounting, IT, Marketing, Operations, and external vendors to ensure daily sales operations run smoothly and efficiently.

This position thrives in a fast-paced, high-volume environment where organization, attention to detail, adaptability, and follow-through are essential. The ideal candidate is highly organized, comfortable managing multiple priorities simultaneously, confident working in Excel and reporting systems, and willing to take on new responsibilities as business needs evolve.

Key Responsibilities

Sales Operations & Administrative Support

Support day-to-day operations for the Sales organization across multiple regions and departments

Maintain sales team rosters, organizational reporting structures, and property assignments

Coordinate onboarding processes for new hires including equipment requests, access submissions, reporting setup, and welcome materials

Submit and track IT tickets, system access requests, and equipment orders

Process invoices and vendor payments through Bottomline and related systems

Assist with maintaining sales calendars, reporting schedules, and operational timelines

Coordinate office and operational supply ordering for sales teams and support functions

Maintain accurate records, documentation, and reporting across multiple systems

Reporting & Data Management

Prepare and distribute recurring sales reports and leadership reporting

Maintain reporting accuracy and update reports as business needs, products, or organizational structures evolve

Utilize Microsoft Excel extensively, including Pivot Tables, VLOOKUP/XLOOKUP functions, filtering, sorting, and data organization

Support performance tracking, ambassador reporting, and year-end reporting initiatives

Ensure accuracy and consistency across sales data, reporting tools, and internal systems

Logistics & Shipping Coordination

Coordinate and fulfill high-volume shipping requests for sales teams, events, onboarding, uniforms, swag, printed materials, and operational supplies

Manage FedEx, USPS, and other shipping processes including label creation, package tracking, and postage management

Maintain inventory and organization of sales materials, swag, uniforms, and supply storage areas

Order and replenish packaging and shipping supplies as needed

Communication & Cross-Functional Coordination

Communicate professionally with Sales Leadership, property teams, vendors, IT, Accounting, Marketing, and Operations partners

Provide timely follow-up and support for requests, operational issues, and project coordination

Assist with event preparation, leadership meetings, and National Sales Conference planning and logistics

Support a collaborative team environment and contribute to process improvements and evolving departmental needs

Additional Support Responsibilities

Assist with special projects, operational initiatives, and reporting needs as assigned

Adapt to changing priorities and support new processes, systems, or organizational initiatives

Attend meetings, events, or conferences as needed to support the Sales organization

Qualifications

High school diploma required; associate or bachelor’s degree preferred

2+ years of experience in administrative support, sales support, operations, hospitality, customer service, or related field

Advanced organizational and multitasking abilities with strong attention to detail

Strong Microsoft Excel skills required, including Pivot Tables, VLOOKUP/XLOOKUP, sorting, filtering, and data management

Proficient in Microsoft Office, Office 365, and cloud-based systems

Comfortable navigating multiple systems and priorities simultaneously in a fast-paced environment

Strong written and verbal communication skills

Ability to manage logistics, shipping coordination, and operational tasks with accuracy and efficiency

Experience with CRM systems, Salesforce, Concur, Bottomline, or related platforms preferred

Self-motivated, adaptable, and willing to take on new responsibilities as business needs evolve

Team-oriented mindset with the ability to collaborate across departments and organizational levels

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

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