As the Surgical/Clinical Coordinator, I report to the Director of Operations. I create a connection with DOC guests and ensure that our value of tenacious caring is strong. I do this by understanding the value of communication, a helpful hand, and the importance of relating to one’s needs.
This position will float between our Irving and Plano locations
Lead Outcome
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Manage APP procedural and clinic schedules
Core Responsibilities
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Engage with an empathetic and caring demeanor
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Support physician and clinical team by providing efficient coordination of surgical schedules
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Coordinates with anesthesia providers, instrumentation vendors and ancillary services
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Manages facility OR block time
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Provides benefit explanation and insurance education to guests and family
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Prepares surgical estimates, collects guest responsibility and prepares payment arrangements according to DOC policies and procedures
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Facilities pre-operative clearance
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Obtains insurance authorization
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Supports surgical and clinical team in accomplishing other tasks as assigned
I Exemplify the Following Competencies
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My leadership is proactive
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My work shows great attention to detail
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My behaviors and standards model DOC’s values and deliver a service experience that is unrivaled
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I use active listening skills
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My behavior is enthusiastic
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I enjoy working as part of a team
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I am flexible and adaptable
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I am able to lift up to 50lbs
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I am proficient in computer skills
