CUSTOMER SERVICE REPRESENTATIVE
Job description :We are seeking a Customer Service Admin to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
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Handle customer inquiries and complaints
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Provide information about the products and services
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Troubleshoot and resolve product issues and concerns
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Document and update customer records based on interactions
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Develop and maintain a knowledge base of the evolving products and services
Qualifications:
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Previous experience in customer service, sales, or other related fields
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Ability to build rapport with clients
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Ability to prioritize and multitask
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Positive and professional demeanor
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Excellent written and verbal communication skills
Company Description
Colorado Petroleum is the main operation in Denver, CO with two branches located in Tucson, AZ and Phoenix AZ. We are a business that strives to provide quality service to our customers and great family work life balance to our employees.