Essential Functions
Patient Observation and Reporting
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Observes and reports changes in patient condition, behavior, mobility, appetite, skin integrity, or comfort level
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Monitors and documents vital signs, as needed
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Communicates patient concerns promptly to the supervising nurse or provider
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Reports on safety concerns and potential risks
Patient and Caregiver Support
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Provides emotional support and companionship to patients and families
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Reinforces education provided by the nursing and clinical team
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Assists caregivers with understanding basic comfort measures and safety practices
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Supports patients and families during difficult transitions related to serious illness
Care Coordination Support
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Schedules patient appointments, follow-up visits, and assists with appointment reminders
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Supports communication between patients, caregivers, and the clinical team
Nursing Assistant – Primary and Palliative Care
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Participates in interdisciplinary care discussions as appropriate
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Coordinates communication between patients, caregivers, providers, specialists, pharmacies, and community resources
- Interdisciplinary Team
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Attends and participates in interdisciplinary team conferences and special care conferences.
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Assumes responsibility for establishing and maintaining effective working relationships with team members.
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Can identify specific patient/caregivers needs and make referral to appropriate team members.
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Documentation
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Ensures accurate, complete, succinct, and timely clinical documentation in accordance with VIA Health Partners’ guidelines and the requirements of licensure and certification standards.
Professional and Personal Accountability
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Demonstrates competency in knowledge and skills.
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Ensures that VIA professional reputation is maintained and projected.
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Assumes responsibility for professional development and staying abreast of current trends in the healthcare field. Incorporates new information and methods into practice.
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Maintains current professional licensure, CPR certification and CEU requirements.
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Maintains productive and professional relationships with external agencies and healthcare providers.
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Exhibits time management skills. Able to plan workday while remaining able to respond appropriately to crisis.
- May perform other duties as required.
Qualification Requirements
High School diploma preferred, plus training/certification in related field required.
Certified Nursing Assistant; maintains current listing status required.
NA – must be in good standing with NC or SC Department of Health and Human Services
Current CPR certification required
Minimum Qualifications
Minimum 1 years’ experience preferred. Experience in palliative care, primary care, hospice, home health, geriatrics, oncology, long-term care, and/or in providing care to patients with advanced illness preferred.
Knowledge of comfort-focused care and symptom management support and familiarity with home-based care preferred.
