Client Services & Administrative Coordinator (Full Time, On Site)
Pay: $22.00 – $24.00 per hour (target: $23/hr)
The Role
We are a fast‑moving signage and graphics company serving Houston’s construction, commercial, and retail sectors. We need a detail‑driven Client Services & Administrative Coordinator with 2+ years of experience in signage, print, graphics, or construction coordination. You will manage inbound client inquiries, support job movement through our workflow, and handle essential administrative tasks that keep projects organized and billing accurate.
This role blends client service with administrative support — ideal for someone who enjoys structure, communication, and keeping a busy environment running smoothly.
Core Responsibilities (Training Provided on Our Systems)
Client Services (CSR)
You will be the first point of contact for new inquiries. You will:
- Respond quickly and professionally to emails, calls, and web inquiries
- Gather artwork, specs, photos, and job details using our intake checklist
- Enter inquiries into our CRM (ShopVox/Cyrious or similar)
- Send proofs, log approvals
- Move jobs into production and track basic deadlines
- Update CRM statuses as jobs progress
- Communicate updates to clients throughout the project lifecycle
- Coordinate installation windows
You help transform inbound inquiries into active, organized projects.
Administrative Support (Billing, Documentation, AP/AR)
You will support the administrative side of operations by:
- Client portal invoicing — Ensuring invoicing is smooth across various client portals
- Weekly AP packets — Preparing weekly AP packets
- AR follow‑up — Following up on AR
- Contract documentation — Maintaining project and vendor contract files and documentation
- Office needs coordination — Coordinating office needs to keep daily operations running smoothly
Who You Are
- Signage/Print Experience: 2+ years in signage, print, graphics, or construction coordination
- Organized & Detail‑Oriented: You love checklists, structure, and accuracy
- Fast but Precise: You can move quickly without dropping details
- Service‑Oriented: You communicate clearly and professionally
- Tech‑Comfortable: You can learn CRM systems and basic file management
- Experienced: 2–4 years in CSR, admin, coordination, or high‑volume service roles
Why This Role Matters
You support both the front end (client communication) and the administrative engine (billing, documentation, AP/AR) — helping keep jobs organized, clients informed, and paperwork clean.
Why Join Us
- Stability: Long‑established Houston company with deep client relationships
- Training: We will teach you our signage workflow and systems
- Growth: Learn client service, coordination, and administrative operations
- Benefits:
- Health insurance
- 401(k)
- 401(k) matching
- Holiday Pay
- Paid time off
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) 3% Match
- Health insurance
- Paid time off
Work Location: In person
