Have a passion for motorcycles? Consider yourself a rebel? Are you an established motor mechanic? Then Lancaster Harley-Davidson is the place for you!
Lancaster Harley-Davidson is looking for an experienced motorcycle technician to join our service department. The motorcycle technician must be a team player and must have great communication skills. Lancaster Harley-Davidson provides all of our motorcycle technicians with competitive compensation and benefits that include medical, dental, PTO, employee discounts, and matching 401k!
Major Duties and Responsibilities
Service Department Operations
· Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
- Complete repair work within the scheduled or allotted time period whenever possible
- Continually improve this “efficiency” skill.
· Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
· Accept work assignments from Service Writer/Manager.
· Request parts for the job as early as possible when needs become known.
· Perform service, repair, and customization work in accordance with factory specifications.
· Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction.
· Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
· After the job is finished, ensure proper completion and filing of paperwork.
· Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
· Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.
Customer Service
· Minimize come backs and deal with them promptly and satisfactorily when they do occur.
· Keep customers’ vehicle cleaner than when it was dropped off.
Qualifications & Job Requirements
· Completion of a factory authorized training program such MMI Service School or at least 3 years of motorcycle tech experience
· Current Motorcycle license.
· Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools.
Physical Demands
· The noise level in the work environment is usually loud.
· Requires the use of both hands.
· Frequently required to bend, stoop, crouch, reach, and handle tools
· Frequently requires the ability to balance and push a 300-500lb. motorcycle.
Working Conditions
· Frequently works near moving mechanical parts.
· Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
· Occasionally, exposed to exhaust fumes or other airborne particles.
Job Type: Full Time / Flat Rate
Job Type: Full-time
Pay: $40,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Ability to Commute:
- Willow Street, PA 17584 (Required)
Ability to Relocate:
- Willow Street, PA 17584: Relocate before starting work (Required)
Work Location: In person
