Job Title: Assistant Account Manager
Location: Ridgefield Park, NJ / New York, NY
Reports To: Account Manager / Account Executive
Position Summary:
The Assistant Account Manager supports the servicing and retention of insurance accounts. This role is ideal for an early-career insurance professional looking to build technical knowledge and gain hands-on experience in account management. The Assistant Account Manager works closely with Account Managers and Account Executives to ensure high-quality client service and efficient account handling. This role is for the company Howden, previously Oawins.
Key Responsibilities:
- Provide day-to-day support to Account Managers and Account Executives
- Process certificates of insurance, endorsements, policy changes, and other service requests
- Assist with policy checking and ensure accuracy of coverage, limits, and endorsements
- Respond to routine client inquiries and requests in a timely and professional manner
- Communicate with carriers and underwriters to obtain policy information, quotes, and updates
- Support the renewal process by gathering updated exposure data and preparing submission materials
- Maintain accurate and organized client records in the agency management system
- Track and follow up on outstanding items, including pending endorsements and carrier requirements
- Ensure compliance with internal procedures and carrier guidelines
Qualifications:
- Bachelor’s degree preferred or equivalent work experience
- 0–2 years of experience in insurance or a related field
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Ability to manage multiple tasks and meet deadlines
Preferred Qualifications:
- Active Property & Casualty license or willingness to obtain within 6 months
- Experience with agency management systems (e.g., Applied Epic, AMS360)
- Exposure to certificates and policy servicing
- Fluent in English and Korean
Key Competencies:
- Customer service mindset
- Strong organizational and time management skills
- Team-oriented with a willingness to learn
- Problem-solving and adaptability
Career Path:
This role provides a pathway to an Account Manager position, with increasing responsibility for client communication, account ownership, and renewal management over time.
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
