Assists in supporting the day-to-day operations of the Region 3 Marketing and Communications (MAC) Department. Provides clerical, organizational, and communication support for print, digital, and internal/external communication efforts. Print Support will include preparing documents for copying and/or printing, assembling printed materials, and additional clerical duties for the Print Shop including record keeping and package/mail check-in and sorting/delivery.
Minimum Qualifications
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High school diploma or equivalent
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Basic proficiency in Microsoft Office and/or Google Workspace
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Preferred: experience in an office, clerical, or communications-related role
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Preferred: Associate’s Degree
Knowledge, Skills, and Abilities
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Effective organizational, communication and interpersonal skills including a customer service mindset and professionalism
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Basic proofreading and formatting skills
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General knowledge of computer operations and software applications
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Ability to manage multiple tasks and prioritize effectively
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Ability to complete a high volume of tasks and projects with little or no guidance
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Strong attention to detail and organization
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Ability to follow written and verbal instructions
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Ability to handle confidential information with discretion
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Adaptability and ability to respond to changing needs
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Perform other duties as assigned by the Communications Coordinator
Essential Functions
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Help provide completed printing jobs as they are requested in a timely, efficient, and accurate manner
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Work collaboratively with internal and external stakeholders via phone, email, and in person
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Draft, format, and proofread basic communications (emails, memos, newsletters)
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Provide clerical support including filing, record keeping, and document organization
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Assist with preparing and distributing printed and digital materials
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Operate specialized equipment for printing & finishing requests including but not limited to binding, laminating, trimming, cutting, hole-punching, and stapling
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Prepare external jobs for delivery and contact internal and walk-in customers for job pick-up
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Maintain organized records, communication logs, reports, and correspondence
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Document and manage incoming and outgoing packages, mail, and shipments and ensure delivery to appropriate staff
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Support website updates and social media posts as needed
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Assist with event communications, materials, and coordination
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Ensure timely and accurate completion of assigned tasks
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Maintain confidentiality of sensitive information
Preferred (But Not Required)
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Experience with Canva or basic graphic design
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Familiarity with social media platforms
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Basic website editing experience
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Basic experience with specialized equipment for printing & finishing
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Experience working with print software such as Fiery or Print Commander
All positions at ESC 3 are defined as security-sensitive. Security-sensitive positions are those which require employees to be entrusted with the certain types of data, whether electronic or in paper form. Those data elements, as defined by the ESC 3 Data Classification and Handling Policy may include, but not limited to:
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Sensitive Personal Information (SPI)
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Personally, Identifiable Information (PII)
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Protected Health Information (PHI)
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Family Educational Records (FERPA Data)
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Federal Tax Information (FTI)
It is the employees on-going responsibility to safeguard this type of data and to report any instance of lost or stolen data.
