Platinum Property Management - Receptionist Job Description
As a Receptionist, you will be responsible for greeting and assisting tenants, owners vendors, customers, and other visitors. You will answer incoming telephone calls, determining the purpose of calls and forwarding calls to appropriate personnel or department. You will help manage the building and the overall operations of the office. This is a great opportunity to get your foot in the door with an option to pursue a career in property management or real estate.
Other responsibilities
- Present a professional image
- Working directly with customers either by telephone, electronically, or face to face
- Welcoming on-site visitors, determining nature of business, and announcing visitors
- Manage the building operations and oversee vendors and invoicing
- Respond promptly to customer inquiries by phone or email
- Answering questions about organization and providing callers with requested information
- Taking and delivering messages or transferring calls to voicemail when appropriate
- Direct requests and unresolved issues to the designated resource
- Updating appointment calendars and handling scheduling duties
- Other duties as needed
Job Requirements
- Experience in a property management or real estate office a plus
- Experience with AppFolio property management software a plus
- Ability to multitask in a fast-paced environment
- Excellent communication skills
- Ability to use MS Office suite (Excel, PowerPoint, and Word) or Google Suite
- Ability to work independently with minimal to no supervision
- Dedicated, passionate, customer service oriented attitude
- Scheduling and managing calendars
- Providing support for multiple projects
- Preparing and monitoring invoices and expense reports
- Bachelor's degree or equivalent combination of training and experience, a plus
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
