Education, Experience, & Skills
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High school diploma or GED required.
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Associate degree in business administration, finance, accounting, travel management, or related field preferred.
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Formal training in government travel regulations, travel systems, or financial administration preferred.
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Experience providing travel administration and voucher support in a government, military, or large organizational environment.
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Knowledge of Federal Travel Regulation (FTR), Joint Travel Regulations (JTR), or agency-specific travel policies.
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Ability to review travel documents for completeness, accuracy, and compliance with policy.
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Experience coordinating airfare, lodging, rental car, and itinerary arrangements.
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Ability to research and resolve travel-related discrepancies, reimbursement issues, and rejected claims.
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Strong attention to detail and ability to maintain accurate travel files and supporting documentation.
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Proficiency with travel and financial systems such as DTS, Concur, E2, or other agency travel platforms.
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Strong written and verbal communication skills for supporting travelers, supervisors, and approving officials.
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Proficiency in Microsoft Office, especially Excel, Word, Outlook, and Adobe/PDF tools.
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Ability to manage multiple travel actions, prioritize deadlines, and provide timely follow-up.
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Ability to handle sensitive financial and personnel information with discretion and professionalism.
Personal Behaviors:
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Embrace and embody the mission, vision, and values of VisionCorps
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Conduct self in a manner that upholds the standards of VisionCorps
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Actively participate in continuous training and skill development
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Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
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Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
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Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
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Lead: Positively influence others to achieve results that are in the best interest of the organization.
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Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
Key Duties and Responsibilities:
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Prepare, review, and process travel authorizations, travel orders, and related supporting documentation.
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Coordinate official travel arrangements, including airfare, lodging, rental vehicles, and itineraries in accordance with applicable regulations.
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Review travel requests for accuracy, completeness, funding information, and policy compliance prior to submission.
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Assist travelers with completing travel documents, required forms, and system entries.
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Monitor travel status and provide updates regarding approvals, reservations, amendments, and reimbursements.
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Prepare, review, and process travel vouchers for accuracy and compliance with established travel regulations.
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Reconcile receipts, expenses, and supporting documentation against approved travel authorizations.
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Identify, research, and resolve travel voucher discrepancies, rejected claims, and reimbursement issues.
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Maintain organized travel files, records, logs, and reports in accordance with agency records management requirements.
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Provide customer service and guidance to employees on travel procedures, allowable expenses, and required documentation.
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Coordinate with approving officials, budget personnel, and finance offices to ensure proper funding and timely processing.
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Track travel actions and prepare recurring or ad hoc reports on travel volume, status, and performance metrics.
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Ensure compliance with agency travel regulations, internal controls, and audit requirements.
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Support process improvements that enhance travel processing efficiency, accuracy, and customer service.
Physical Demands:
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Ability to work a minimum of full-time hours (40 hours per week).
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Occasionally required to stand; walk; use hands to touch, handle and/or operate objects, tools, or controls; reach with hands and arms.
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The ability to sit for extended periods of time is required.
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Occasionally lift and/or move objects up to 30 pounds.
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Must be able to travel independently and safely
Work Environment
Travel up to 10% of the time, which may also include public facing forums and company-sponsored events.
Other Special Working Conditions:
Employees that become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Company Paid Benefits (For Full-Time employees only):
Benefit Options Requiring Employee Contributions (For Full-Time employees only):
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Medical, Dental, and Vision Insurance – Comprehensive coverage to keep you and your family healthy.
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403 (b) Retirement Plan with Employer Match – Helping you plan and save for the future.
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Long-Term Disability Insurance – Added protection for life’s unexpected events.
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Mission-Driven Culture – Be part of a team dedicated to empowering individuals with vision loss.
