Benefits/Perks:
Sign-on bonus (permanent hire)
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Competitive pay
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Flexible schedule
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Employee discounts
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Ongoing training
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Company Overview:
Capriotti’s Sandwich Shop is a fast-growing, fast-casual restaurant brand with over 100 locations and a strong focus on aggressive expansion. We pride ourselves on quality, service, and a fun, fast-paced work culture driven by our people. Every team member matters, and every contribution counts.
Job Summary:
As Assistant Manager, you are the face of Capriotti’s — ensuring every guest enjoys uncompromising quality and service. You’ll lead the team to deliver hot food hot, cold food cold, fresh ingredients, and a spotless shop, all with a genuine smile.
Responsibilities:
✅ Team Leadership
Recruit, hire, and retain top talent
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Coach, develop, and motivate team members following Capriotti’s training standards
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Identify development needs to foster growth and retention
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✅ Scheduling & Operations
Prepare fair, cost-conscious schedules without sacrificing guest satisfaction or morale
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Maintain high service standards and uphold company culture
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✅ Food Quality & Compliance
Ensure proper preparation, portioning, and presentation of all menu items
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Uphold Capriotti’s recipes for consistent guest experiences
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Oversee compliance with health, safety, and maintenance regulations
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✅ Financial & Sales Management
Handle cash management, deposits, cost of goods, labor, and other financials
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Promote a “salesmanship” culture at the counter with suggestive selling techniques
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Manage purchasing, inventory, and waste control effectively
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✅ Marketing & Communication
Support local and brand-wide marketing initiatives
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Communicate effectively with team members, guests, vendors, and corporate
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Build trust across all shop relationships
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✅ Problem-Solving & Resilience
Analyze challenges and make sound decisions
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Stay calm and adaptable under pressure and shifting priorities
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Qualifications:
- Service-oriented with a strong desire to help others
- Time management skills; able to multitask while maintaining focus on guest experience and product quality
- Tech skills: POS system experience; computer literacy (email, spreadsheets, documents)
- Food Handler Certification (or ability to obtain one)
Physical Requirements:
Work in temperatures from 0°F to 100°F
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Stand/move for extended periods
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Lift 50 lbs. up to 10 feet; balance and carry 25 lbs. up to 50 feet
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If you’re ready to wear many hats, grow your career, and bring passion and excellence to a dynamic team, Capriotti’s Sandwich Shop wants to hear from you!
