Transcend is a national network provider of transportation and language services supporting the needs of individuals who have physical barriers to transportation as well as limited proficiency in the English language. Transcend’s cutting edge technology and service creates a unique way to help people rise above their limitations.
Why come to work for Transcend?
A 33-year-old family business with over 40% of employees who have been with the company for 15 years plus. A company where promoting from within is how we have grown. A place where hard work and commitment is acknowledged and rewarded.
Training Shift-Mon-Fri 10:00 AM-6:00PM (1-2wks) Permanent Shift-Monday through Friday. Shift will be one of the following:
9:00 AM to 5:00 PM
10:00 AM to 6:00 PM
11:00 AM to 7:00 PM
12:00 PM to 8:00 PM
List of Duties:
- Professional interaction with customers, clients, and vendors through calls and emails
--Scheduling services on customized interface.
- Intake and management of referrals
Qualifications:
MUST BE ABLE TO READ/WRITE/COMPREHEND ENGLISH FLUENTLY.-DETAIL ORIENTED
**Bilingual Spanish a plus
Have Professional Phone Etiquette
Multi-tasking Ability
Rapid problem solving
Familiar/Comfortable with Data Entry
At least 2 years of Customer Service Experience (preferably call center experience) preferred.
BENEFITS INCLUDE:
MEDICAL/DENTAL VISION (after 60 days)
PAID HOLIDAYS
Paid Time off and Sick Days
401K (after 90 Days)
All interested applicants must submit their resume (in Word Format), including at least 3 professional references.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Experience:
- Customer Service: 2 years (Required)
Shift availability:
Work Location: In person
