Charleston Dermatology is seeking a resourceful, compassionate, and organized healthcare professional to join our team as a Patient Care Coordinator / Medical Assistant. This unique role blends administrative and clinical responsibilities to support our fast-growing practice and our mission to provide exceptional, patient-centered dermatologic care.
The ideal candidate is a self-starter who can manage multiple priorities with minimal supervision, demonstrate flexibility in a dynamic clinic environment, and deliver an outstanding patient experience.
Key Responsibilities
Patient Care Coordination:
- Manage prior authorizations for medications and treatments
- Utilize various platforms such as CoverMyMeds, Tandem AI, pharmacy portals, and Klara for efficient coordination
- Provide excellent customer service and communication with patients, pharmacies, and providers
- Demonstrate resourcefulness in problem-solving and navigating insurance or authorization challenges
Medical Assistant Responsibilities (as needed):
- Room patients and document medical histories, medications, and chief complaints
- Assist providers during exams and procedures
- Scribe visits directly into ModMed EMA (electronic medical records system)
- Prepare and maintain treatment rooms and stock supplies
- Educate patients on post-care instructions and treatment plans
- Support clinical flow to ensure schedules run smoothly
- Collaborate closely with providers and team members to maintain a high standard of care
Qualifications
- Prior medical assistant and/or scribe experience strongly preferred
- Dermatology experience a plus, but training will be provided
- Proficiency with electronic medical records; ModMed EMA experience preferred
- Exceptional communication and interpersonal skills
- Strong attention to detail, accuracy, and organization
- Ability to work effectively in a fast-paced, team-oriented environment
Schedule & Location
- Full-time, in-person position based primarily in North Charleston, SC
- May occasionally work in our Mount Pleasant (1090 Park West Blvd) and Berkeley (3508 S. Live Oak Drive) locations as needed
- Monday–Friday, no nights or weekends
Compensation & Benefits
- Pay: $18.00 – $25.00 per hour (based on experience)
- Benefits:
- Health, dental, and vision insurance
- 401(k)
- Paid time off
Why Join Us
At Charleston Dermatology, we believe in hiring great people and helping them grow. You’ll join a supportive, upbeat team that values professionalism, compassion, and collaboration. If you’re passionate about patient care and looking to build a career in dermatology, we’d love to hear from you!
Work Location: In-person
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Education:
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
Work Location: In person
