Overview
Capital Association Management is seeking a dynamic and organized Front Desk & Administrative Assistant to join our team! This vital role serves as the first point of contact for visitors and callers, ensuring a welcoming environment while efficiently managing administrative tasks. Your energy, attention to detail, and excellent communication skills will help keep our office running smoothly and foster a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your office management skills in a fast-paced, supportive environment.
Responsibilities
- Serve as the first point of contact for residents, guests, vendors, and visitors
- Greet visitors warmly, assist with check-in procedures, and direct them appropriately
- Answer and route incoming calls using a multi-line phone system while maintaining professional phone etiquette
- Provide exceptional customer service and timely follow-up to resident inquiries and requests
- Support the Community Association Manager with daily administrative operations
- Manage community calendars, meeting schedules, amenity reservations, and administrative deadlines
- Maintain homeowner records, databases, and resident files with accuracy and confidentiality
- Prepare, proofread, and distribute correspondence, notices, newsletters, and community communications
- Process work orders and assist with tracking completion of maintenance requests
- Coordinate access control requests, including key fobs, remotes, and transponders
- Manage incoming and outgoing mail distribution
- Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents
- Perform data entry and document management within AppFolio and other software systems
- Assist with onboarding new owners and residents, including welcome packets and account updates
- Support property inspections and follow-up activities as directed by management
- Assist with special projects and administrative initiatives to improve office operations
Join us in creating a vibrant office environment where professionalism meets enthusiasm! We value proactive team members who are eager to contribute their skills while growing professionally. This paid role offers meaningful work supporting our daily operations and enhancing client experiences.
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
