Join our dynamic team as a Leasing Consultant and become the face of our vibrant Willoughby community! In this energetic role, you will drive leasing success by engaging prospective residents, showcasing available units, and providing exceptional customer service. Your expertise will ensure a seamless leasing process while fostering positive relationships with tenants and prospects alike. This position offers a fantastic opportunity to develop your sales and administrative skills within a thriving property management environment. If you’re passionate about real estate, customer satisfaction, and making a difference in people’s lives, we want to hear from you!
Responsibilities
- Knowledge in all phases of leasing, greeting prospective tenants, showing community features/benefits, answering phone calls and email inquiries from prospective new tenants and current residents.
- Accepting applications to secure leases from qualified applicants and complete all paperwork and computer entry associated with leasing activities.
- Assist the Property Manager in collecting rents, delinquents, move-ins and move-outs
- Assist in resident retention and works with lease renewals each month along with other office staff and Manager.
- Provide accurate information of the different property amenities
- Completing service requests from residents and deliver to maintenance/manager for prompt processing.
- Answer incoming telephone calls
- Conducts all business in accordance with company policies and procedures, Fair housing and all other laws pertaining to Apartment.
- Conduct property outreach off property
- Consultant receive a business clothing allowance.
<Requirements>
- Excellent customer service skills paired with professional phone etiquette and conflict management abilities.
- Strong negotiation skills to close leases effectively while maintaining positive resident relationships.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Office experience combined with facilities management knowledge is advantageous for coordinating property maintenance needs. Join us to be part of an energetic team dedicated to creating welcoming communities! We value proactive individuals who excel in customer service, possess strong administrative skills, and are committed to upholding housing standards through compliance and professionalism. Your enthusiasm will help shape memorable resident experiences every day!
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Work Location: In person
