Position Summary
Bukaty Companies is seeking a Part-Time Client Service Specialist to assist in all aspects of the day-to-day duties associated with servicing new and existing client accounts. This position is 100% in-office and approximately 20 to 25 hours per week.
Essential Functions
- Process on-line enrollments, qualifying event changes and terms in carrier portals, Easy Apps and Employee Navigator. Updating BenefitPoint; logging information as needed and reviewing and summarizing claim reports.
- Knowledge of HIPAA regulations, ACA/Affordable Care Act guidelines and reporting, State Continuation and Cobra guidelines preferred.
- Be able to respond knowledgeably regarding co-pay, deductible and plan summary client questions.
- Knowledge of various insurance carriers and a general understanding of benefit plans/summary descriptions. (Blue Cross, Aetna, United Health Care, Humana, etc.)
- Client and prospect meeting preparation; creating reports, making copies, etc.
- Preparing cold calling lists, sending out emails to prospective clients regarding upcoming meetings and webinars and assisting with thank you cards and various prospect marketing materials.
- Assist Benefit Consultant with notifying and following up with clients regarding compliance tasks per the annual compliance calendar.
Minimum Job Requirements
Education: High school education required, college experience or degree preferred
Experience: Insurance industry related experience highly desired
Specific Skills: Strong proficiency in Microsoft Office including Word, Excel, Outlook and Internet, highly dependable and proactive professional with strong work ethic and the ability to handle competing tasks efficiently
Licensures: KS/MO Health and Life preferred
Physical Work Conditions
Employee must be able to carry out duties working in an open office environment. This position requires the ability to sit at work station, use a computer keyboard & mouse, and read from a computer monitor for an extended period. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle office machinery controls; and talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- Are you agreeable to a 100% in office work environment?
- Are you seeking Part-Time employment?
Work Location: In person
