Job Overview
We are seeking a Medical Assistant/ Front Desk Coordinator to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and administrative support. This role is essential in ensuring smooth operations at the front desk, managing patient interactions, and maintaining a welcoming environment.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Schedule appointments and manage the calendar for healthcare providers.
- Maintain accurate patient records and files, ensuring confidentiality in accordance with health information management standards.
- Understand medical terminology to effectively communicate with patients regarding care plans and medical inquiries.
- Provide support for medical administrative tasks, including insurance verification and patient check-in processes.
- Provide clinical support to provider(s) as needed.
- Collaborate with healthcare staff to ensure seamless patient service and support.
Experience
- Must be fluent in Spanish & English.
- Previous experience in a front desk or receptionist role is preferred, particularly in a medical or healthcare setting.
- Familiarity with medical administrative support systems is a plus.
- Strong organizational skills and attention to detail are essential for managing patient files and records.
- Ability to work effectively in a fast-paced environment while maintaining professionalism.
- Excellent communication skills, both verbal and written, are required to interact with patients and staff effectively.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
Application Question(s):
- Are you willing and available to work weekends?
Experience:
- Medical Office: 1 year (Required)
Language:
- Fluent Spanish (Required)
Ability to Commute:
- Jersey City, NJ 07304 (Required)
Work Location: In person
