Transparent Hospitality is a growing food, beverage, and hospitality company with acclaimed concepts in both Nevada and Tennessee. Our mission is to create a gathering place that intentionally empowers education, care, and sustainability through the sharing of thoughtfully crafted food. We are in an exciting stage of growth, expanding our footprint while staying true to our mission and culture.
Perks and benefits of working at Perenn Bakery include:
- Hourly rate of $20/hr + tips (this position is eligible to participate in our company-wide tip pooling program)
- Medical, dental, and vision insurance for all full-time employees (we pay the insurance premium for all full-time employees partaking in our dental and vision insurance program and offer a stipend to cover part of the insurance premium for all full-time employees electing into our medical insurance program)
- Medical, dental, and vision insurance begin within the first 30 days of employment
- 401K program through Human Interest
- Paid time off and paid sick time for full-time employees (eligible after employee’s first 30 days)
- And more!
Schedule
Must be able to work Wednesday through Sunday (mandatory)
Shifts include 6AM-2:30PM, 7AM-3:30PM
This position will be expected to work shifts at all NV Perenn Bakery locations.
What to Expect as a Front of House Shift Lead
- Provide exceptional hospitality to ensure an outstanding guest experience at all times
- Supervise all Front of House (FOH) associates during your assigned shift, ensuring that all roles and responsibilities are carried out
- Lead pre-shift meetings, ensuring that FOH associates are fully informed about new updates, specials, and menu items
- Guide the team each week through constructive feedback, as well as positive reinforcement
- Direct and participate in opening and closing duties with FOH associates, including the opening and closing of tills, while ensuring the cleanliness and upkeep of the FOH area
- Float between stations during your shift, delegating tasks to FOH associates and leads, and ensuring all roles are fulfilled
- Lead the training of new FOH associates to ensure consistent service and understanding of operational standards
- Collaborate with Back of House staff to enhance FOH associates' knowledge of bread, pastries, and menu offerings
- Work with the line team to ensure readiness and smooth execution of the full menu during service
- Oversee, assign, and communicate break schedules to FOH associates
- Serve as a primary point of contact for FOH associates and shift leads with questions or concerns, fostering an environment of confidentiality and trust
- Communicate with the Regional Front of House Manager regarding employee performance and personnel issues, handling write-ups and verbal warnings calmly and professionally
- Assume additional responsibilities as delegated, contributing to the overall success and operational efficiency of the company
- Assume additional responsibilities as delegated, contributing to the overall success and operational efficiency of the company
About You
- A minimum of 1 year of leadership experience in a restaurant/bakery environment
- Strong supervisory and leadership skills
- Highly skilled in multitasking, with the ability to efficiently manage multiple tasks simultaneously while maintaining composure and attention to detail
- Ability to foster collaboration
- Self-starter
- Adaptable and flexible
- Willingness to learn and to teach
- Collaborative and willing to assist whenever necessary
- Hospitality is at the heart of everything
Physical Requirements
- Prolonged periods of standing and walking
- Must be able to lift, balance, and to carry items weighing up to 25 pounds
Transparent Hospitality is proud to be an equal-opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status, or any other status protected by applicable law.
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
