Overview
We are seeking an experienced and proactive Concierge employee to join our front desk team at an ultra-luxury condominium in Pompano Beach, FL. This team member will play a key role in providing exceptional service to residents and guests. This position requires attention to detail, and the ability to work with a team to maintain a luxurious and welcoming environment.
Duties
- Provide courteous and professional service to residence and guests
- Keep the front desk area organized and clean to present a positive first impression.
- Handle incoming calls, inquiries, and request with efficiency and discretion.
- Accept and log packages.
- Foster positive relationships with residents - addressing inquiries, concerns, and requests.
- Coordinate concierge services, such as dry cleaning, transportation, and restaurant reservations.
- Maintain accurate records of resident interactions, package deliveries, and other relevant information.
Details
This position requires flexibility in working hours to accommodate the 24/7 schedule.
Looking to fill the Wednesday-Sunday shift 3pm-11pm.
Requirements
- Experience in hospitality or customer service.
- Excellent communication and interpersonal abilities.
- Strong organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality.
- Positive attitude and willingness to learn.
- Ability to prioritize and manage multiple tasks effectively.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
