PRIMARY RESPONSIBILITY:
The Case Manager is responsible for individuals in SVRC Vocational and Community Living Support programs. Case Managers provide support to individuals based on their plan of service.
ESSENTIAL JOB FUNCTIONS:
- Responsible for vocational rehabilitation program participants, authoring designated plans of service, implementing and/or coordinating the implementation of the plan, writing progress reviews of the plan, communicating with the designated referral contact person and/or guardians about the plan and progress.
- Responsible for special assignments within Vocational and Community Living Support programs, as assigned by supervisor.
- Completes intake and orientation of participants to program or for services to be provided; may include tours, conveying of rules and expectations, signing necessary documents, conducting initial interview, and eliciting participant?s cooperation and interest in the program.
- Implements person-centered plan, addendums, progress reviews at prescribed intervals.
- Communicates (written and verbal) with referral contact person (and parent/guardian, if applicable) concerning participant?s progress and/or problem development in a timely manner; informs supervisor of critical incidents immediately.
- Coaches participants on various work-related topics (e.g. appropriate grooming and dress, job seeking skills, work behaviors, how to impress a supervisor, behaviors which may lead to dismissal, potential jobs in the community, overcoming barriers, etc.).
- Supports program participants in the community through follow along services.
- Transports participants as needed for program participation.
- Communicates with job coaches or others on how to work with individual participants.
- Maintains documentation in accordance with agency, CARF, and Community Mental Health standards and requirements.
MARGINAL JOB FUNCTIONS:
- Represent the clinic at community events, task forces, or committees as assigned.
- Support agency initiatives by participating in pilot projects or newly developed services.
- Attend all required administrative and team meetings.
- Promote a safe and secure environment through awareness, reporting, and use of safety protocols.
- All other duties as assigned.
QUALIFICATIONS:
- Bachelor?s degree in the human services field or other applicable area preferred.
- Effective written and oral communications skills.
- Proficient in Microsoft Office products.
- Ability to work with a diverse population.
- Ability to display reasoning; decision-making skills, and empathy
- Successful completion of Criminal History Background Check and Drug Screen is required under the terms of agency employment.
ADDITIONAL FOR DRIVERS:
- Safe driving record.
- License: able to secure a valid State of MI Chauffer?s License.
