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Ensures accurate, timely, and actionable information is available to leadership to support strategic and operational decision-making.
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Presents insights, trends, and findings in clear, executive-level formats.
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Collects, cleans, analyzes, and interprets data from multiple systems and sources to identify trends, risks, opportunities, and performance gaps.
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Develops and manages dashboards, scorecards, key performance indicators (KPIs), and performance reports using business intelligence tools.
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Applies appropriate analytical techniques, statistical methods, and tools based on data requirements and business needs.
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Serves as an internal consultant by providing data interpretation, evaluation, and recommendations for process and program improvements.
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Supports planning, execution, and monitoring of programs and initiatives to ensure alignment with organizational goals, timelines, and metrics.
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Assists with the development, documentation, and continuous improvement of operational processes, policies, and procedures.
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Conducts regular reviews and audits of program performance and develops mitigation or improvement plans as needed.
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Collaborates with cross-functional teams to define requirements, implement solutions, and support adoption of data-driven best practices.
Education
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Bachelor’s degree in data analytics, business, computer science, information systems, statistics, economics, or a related field.
Certification / License
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Must possess a valid driver’s license.
Work Experience
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Five years of professional experience in data analysis, program management, business analysis, or process improvement, OR a Master’s degree. Experience supporting enterprise-level initiatives, analyzing complex datasets, and communicating insights to diverse audiences.
Knowledge, Skills, and Abilities
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Proficiency in data analysis and reporting using relational databases
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Experience with data visualization and business intelligence tools (e.g., Power BI, Tableau, or equivalent)
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Strong analytical, problem-solving, and critical thinking skills
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Experience working with large datasets, performance metrics, and KPIs
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Ability to translate complex data into clear, actionable insights
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Strong written and verbal communication skills for technical and non-technical audiences
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Proficiency in Microsoft Excel and standard productivity tools
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Ability to manage multiple priorities, deadlines, and stakeholders
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Hybrid role requiring a combination of in-office and remote work
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Occasional local travel may be required
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Ability to work in a fast-paced, deadline-driven environment
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Self-directed, detail-oriented, and adaptable with strong organizational skills
Disclaimer
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description does not state or imply that these are the only duties to be performed. Employees are required to follow all job-related instructions and perform other duties as requested by their leaders.
