Server — SouthShore Country Club
SouthShore Country Club is a premier private country club located in Lake Las Vegas, dedicated to providing an exceptional dining, golf, and hospitality experience for our members and guests. We take pride in our beautiful setting, welcoming atmosphere, elevated service standards, and commitment to creating memorable member experiences. Our team is built on professionalism, teamwork, and a “Members Come First” philosophy.
Position Summary
Servers at SouthShore Country Club play an important role in delivering a polished, enjoyable, and consistent dining experience for every member and guest. This position requires speed, accuracy, professionalism, and a genuinely friendly attitude. Servers are responsible for providing attentive and efficient food and beverage service while anticipating member needs and upholding the club’s standards of excellence.
Core Responsibilities
Service Execution
- Deliver fast, polished, and friendly service in alignment with SouthShore’s service standards.
- Greet members and guests promptly with warmth and professionalism.
- Build positive member relationships that encourage repeat visits and member satisfaction.
- Accurately take food and beverage orders using the POS system.
- Confirm special requests, modifications, allergies, and timing with the kitchen or bar as needed.
- Monitor pacing and ticket times to ensure timely food and beverage delivery.
- Present menu items, daily specials, and beverage offerings confidently.
- Offer knowledgeable recommendations and pairing suggestions when appropriate.
- Anticipate member and guest needs by refilling beverages, clearing plates, and replenishing items without being prompted.
- Follow proper tray service, table service, and cocktail service standards at all times.
Member Experience
- Engage members in a professional yet personable manner.
- Remember member preferences and provide a consistent, elevated experience.
- Handle member concerns or complaints with urgency, discretion, and professionalism.
- Communicate service issues to the F&B Manager, Floor Lead, or Club Management when appropriate.
- Maintain SouthShore’s standards for appearance, posture, demeanor, and professionalism.
Team Collaboration
- Work closely with servers, bartenders, support staff, golf staff, and kitchen teams to maintain smooth service flow.
- Attend pre-shift meetings and participate in menu tastings or service training as scheduled.
- Stay informed on daily specials, club events, golf outings, member functions, and updated procedures.
- Support team members during peak periods by running food, refilling drinks, clearing tables, and assisting where needed.
- Communicate effectively during shift transitions to ensure continuity of service.
Operational & Side Work Duties
- Complete opening, closing, and side work tasks accurately and efficiently.
- Maintain clean, organized, and fully stocked service stations.
- Ensure all dining, patio, bar, and service areas remain clean and presentable throughout the shift.
- Follow sanitation, food safety, alcohol service, and club cleanliness standards.
- Process checks and payments accurately through the POS system.
- Protect member privacy and uphold confidentiality standards at all times.
Qualifications
- Prior restaurant, fine dining, resort, golf club, or private club experience preferred.
- Strong communication, organization, and multitasking skills.
- Ability to remain calm and professional under pressure.
- High attention to detail and commitment to service excellence.
- Familiarity with POS systems preferred.
- Working knowledge of food, wine, beer, and cocktails preferred; willingness to learn required.
- Must be at least 21 years old to serve alcohol, or meet all applicable Nevada alcohol service requirements.
- Ability to work mornings, evenings, weekends, holidays, and club events as scheduled.
To apply, please send your cover letter and resume to Cindy Gault @ [email protected]
Job Type: Part-time
Pay: $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
Experience:
- Serving Experience: 1 year (Preferred)
- bartending: 1 year (Preferred)
License/Certification:
- TAM & Health Card (Required)
Work Location: In person
