Overview
As a Medical Receptionist, you will be responsible for providing excellent customer service and administrative support in a medical office setting. Your role will be crucial in ensuring smooth operations and positive patient experiences.
Responsibilities
- Greet patients in a friendly and professional manner
- Schedule and confirm appointments using medical scheduling systems
- Collect patient information, including medical history and insurance details
- Maintain patient records and ensure accuracy and confidentiality in accordance with HIPAA regulations
- Answer phone calls, respond to inquiries, and direct calls to the appropriate staff members
- Assist with medical administrative tasks such as faxing, and scanning documents
- Coordinate referrals to other healthcare providers as needed
- Process payments and provide billing support
Qualifications
- Proven experience within healthcare settings or medical offices
- Knowledge of managed care principles, health insurance policies, and third-party billing procedures
- Familiarity with electronic health records (EHR) management systems and medical terminology
- Strong phone communication skills coupled with excellent writing abilities for client correspondence
- Ability to manage schedules effectively while maintaining flexibility for urgent adjustments
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
