Join a high-impact federal operations team supporting mission-critical energy and infrastructure functions. The Secretary I provides comprehensive administrative and operational support to the Western Area Power Administration (WAPA).
This role is responsible for ensuring efficient day-to-day administrative operations, supporting training programs, maintaining records and systems, and handling sensitive information in compliance with federal standards and procedures.
- Competitive annual compensation
- Health, dental, and vision coverage
- Retirement plan with employer contribution
- PTO and paid holidays
- Short- and long-term disability coverage
- Exposure to federal HR operations and shared services
- Opportunity to support high-visibility personnel programs
- Collaborative team environment
- Long-term contract stability
- Maintain a detailed log of all incoming administrative support requests.
- Document and maintain standard operating procedures for repeatable work.
- Maintain current listings of contacts for various internal and external departments.
- Manage the telephone mainline, ensuring all incoming calls are answered promptly and routed to the appropriate departments.
- Coordinate international calls and TTY calls effectively.
- Maintain conference room and motor pool scheduling accurately.
- Answer and direct incoming calls professionally and efficiently, providing a positive first point of contact for the organization.
- Coordinate complex internal and external communication requirements, including international calls and accessibility services like TTY.
- Utilize Microsoft software proficiently to maintain and develop documents.
- Assist colleagues with common software inquiries.
- Prepare printing requests as needed.
- Update the headquarters organizational chart/listing and service directory for the organizational webpage.
- Support the internal website and contribute to the internal newsletter.
- Consolidate technical guide paragraphs into clear and concise task order specifications.
- Perform general administrative duties such as filing and scheduling appointments, including those for executive staff.
- Independently manage projects, conducting research and preparing presentation materials as required.
- Make travel arrangements for staff.
- Ability to work independently and in coordination with a team.
- Educate customers proactively about available services and resources.
- Provide attentive and supportive assistance to internal and external customers.
Required
- High School Diploma or equivalent (GED); Associate’s or Bachelor’s degree preferred
- 2–4 years of relevant administrative or clerical experience
- Strong organizational skills with exceptional attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
- Ability to manage multiple tasks and prioritize effectively
- Strong written and verbal communication skills
Preferred
- Associate degree in Business Administration, Office Management, Engineering Technology, or related field preferred
- Experience supporting WAPA, DOE, or similar federal agencies
- Familiarity with Concur, ATAAPS, SharePoint, or similar systems
- Experience with records management and document control processes
- Knowledge of federal security and compliance environments
- U.S. Citizenship required
- Ability to obtain and maintain a federal security clearance (Secret / Top Secret / Public Trust)
- Employment is contingent upon successful background investigation and PIV card issuance
This is a unique opportunity to support essential federal training operations that contribute to national energy infrastructure. As a Secretary I, you will play a key role in supporting training delivery, maintaining operational efficiency, and ensuring compliance within a mission-driven environment.
If you are a detail-oriented administrative professional who thrives in a structured and collaborative environment, we encourage you to apply.
CGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics as defined by federal, state, or local law.
