Summary:
The Food & Beverage Supervisor is a hands-on leader responsible for the day-to-day execution of food and beverage operations at PSQ Productions events. This role deploys, supervises, trains, and coaches F&B staff across all positions - including bars, beer stands, and food service areas - ensuring excellent guest service, adherence to company standards, and compliance with California Labor Laws and health and safety regulations.
Essential Job Functions
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Ensure efficient deployment of event staff to designated areas.
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Supervise and train food and beverage staff across all positions, ensuring excellent service and adherence to company standards.
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Maintain ongoing communication with staff to provide updates, address inquiries, and resolve issues promptly.
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Coordinate and track rest and meal break in compliance with California Labor Laws.
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Assist with the setup and teardown of bars, beer stands, and food service areas as needed, ensuring proper arrangement and presentation
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Promptly respond to calls involving guest concerns, medical incidents, or safety issues, and manage complaints with professionalism
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Ensure compliance with health and safety regulations, including proper food handling, storage, and sanitation.
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Monitor and evaluate staff performance, providing feedback and coaching as needed.
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Demonstrate proficiency in understanding and adhering to the policies, procedures, and regulations of various venues, facilities, and events.
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Utilize event technology and POS systems to support operations, reporting, and inventory tracking.
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Manage administrative paperwork including timesheets, break schedules, required reporting, and Workers' Compensation documentation for employee injuries.
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Support operational administration by maintaining inventory, ordering supplies, and ensuring accurate stock levels and proper storage.
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Any other duties as assigned by your supervisor and as business dictates
Requirements:
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Must be at least 21 years old.
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Prepare and issue written disciplinary documentation as necessary.
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Must maintain active Food Handler's Card (FHC) and Responsible Beverage Service (RBS) Cert.
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Previous supervisor experience in a food and beverage supervisory role, preferably in the events.
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Excellent knowledge of food and beverage service standards and procedures.
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Strong leadership and team management skills to motivate and guide staff effectively.
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Knowledge of health and safety regulations related to food handling and sanitation.
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Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
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Excellent verbal and written communication skills.
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Attention to detail and ability to maintain high levels of quality and cleanliness.