Part-Time Client Services & Scheduling Coordinator
Location:700 S Main St, Ste 111, Lapeer, MI 48446Schedule: Part-Time, Monday–Friday, 9:00 AM – 1:00 PM EDT
Position Summary
We are seeking a friendly, organized, and dependable Client Services & Scheduling Coordinator to join our team. This role is the first point of contact for many of our clients and plays a vital role in keeping our office running efficiently. The ideal candidate enjoys speaking with people, thrives in a fast-paced environment, and is passionate about providing exceptional customer service.
Responsibilities
- Schedule new client appointments with our advisors.
- Contact clients to reschedule existing appointments as needed.
- Answer inbound phone calls and assist clients or direct calls appropriately.
- Greet clients and visitors in a professional, welcoming manner.
- Maintain a clean, organized, and well-stocked reception and office area.
- Ensure office supplies, refreshments, and client materials remain stocked.
- Assist with general administrative and clerical tasks as assigned.
- Communicate professionally with clients, agents, and team members.
- Maintain accurate appointment records and update scheduling systems.
Qualifications
- Excellent verbal and written communication skills.
- Strong customer service skills with a positive attitude.
- Professional phone etiquette.
- Highly organized with strong attention to detail.
- Ability to multitask and prioritize responsibilities.
- Comfortable using computers, email, calendars, and scheduling software.
- Reliable, punctual, and able to work independently.
- Previous customer service, receptionist, or administrative experience is preferred but not required.
What We're Looking For
The ideal candidate is someone who:
- Enjoys helping people and creating a welcoming environment.
- Is dependable and takes pride in staying organized.
- Communicates professionally with clients and coworkers.
- Can remain calm and efficient while managing multiple tasks.
- Takes initiative and enjoys contributing to a team-oriented workplace.
Schedule
- Monday – Friday
- 9:00 AM – 1:00 PM EDT
- Part-Time (20 hours per week)
Why Join Our Team?
- Supportive, team-oriented work environment.
- Consistent weekday schedule with no evenings or weekends.
- Opportunity to make a meaningful impact by helping clients receive outstanding service.
- Stable, professional office setting with opportunities to grow as the company expands.
Pay: $16.00 per hour
Work Location: In person
