FLSA Status: * Exempt/Salary/Full Time
- Note: This position may be considered Non-Exempt in states such as California and Washington where the salary does not meet the minimum threshold.
Reports to: Regional Manager
As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners’ core purpose is to inspire people to change their lives (and have fun doing it)! We are an equal opportunity employer who celebrates diversity and equity and are committed to creating an inclusive environment for all employees. Some of our benefits include:
-
Positive and professional environment where our brand promise is “Judgement Free Zone”
-
Growth Opportunities: over 90% of our management team started as an entry level team member
-
Competitive pay
-
401K Retirement Fund (Annual discretionary employer match up to 6%)
-
Regular involvement in community outreach events
-
Free employee Black Card Membership
The main function of the General Manager (GM) position is to manage and control the day-to-day operations of the club according to set policies, procedures, and business practices. This person is responsible for the supervision of the Assistant General Manager, and all front desk customer service, maintenance, and fitness training personnel of the gym and accountable for achieving the desired goals and expectations of the gym. The position reports directly to the Regional Manager. The GM position is also intended as a means of development, training, preparation, and succession for the Regional Manager position.
-
Actively promote company’s business philosophies, brand promise, core purpose and values;
-
Oversee the entire operation of the gym according to defined policies and procedures;
-
Ensure the gym opens and closes promptly for all clubs that are not 24/7 or 24/5;
-
Ensure the club’s cleanliness and appearance are of the highest quality, fix minor maintenance issues, maintain equipment, and conduct regular inspections;
-
Oversee all financial aspects of the company including, but not limited to earnings (EBITDA), revenues, expenses, payroll, payroll as % of revenue; and merchandise sales margins;
-
Oversee member services and track EFT Rates, Close Rates, Tour Rates, Close Rate on Tours, Black Card Sales Rates, Retention Rates, and Fitness Training Rates;
-
Interview and hire new candidates;
-
Coach and train employees;
-
Schedule staff to adequately cover operational needs and possess availability to workdays, evenings, overnight (for 24 hour clubs), weekends, holidays, and fill in for employee absences;
