we are seeking a Full time Guest service agent for Front Desk. Candidate must be friendly, reliable, professional, with excellent customer service skills. Prior hotel experience preferred , but willing to train the right candidate. Must be flexible and able to work day/evening shifts during the weekday and weekends.
Position: Front Desk Agent
Responsible for the Front Desk Operation, such as phone calls, check-ins, check-outs, reservations, hotel reports handling cash and customer service. Also Preparing Breakfast area.
Requirements:
-Must be friendly and enjoy providing good customer service skills.
-Must be able to work both as a team and independently.
-Must be able to take direction very well, think quickly on their feet and handle issues as the arise.
-Must be professional in these areas: dress, behavior, attitude and appearance.
-Must have effective English communication skills. Multilingual is not required but is a plus!
-Must keep a cool and clear head in high pressure situations.
- Hours :7AM-3PM and 3PM -11PM
-Must be available on Weekends
Bilingual (Spanish, English) is a plus.
Financial Duties:
- Processing payments
- Billing
Ergonomic Workspace:
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Hotel: 3 years (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- La Plata, MD 20646 (Preferred)
Ability to Relocate:
- La Plata, MD 20646: Relocate before starting work (Preferred)
Work Location: In person
