Posting Details
Interviews are anticipated to be conducted within two weeks of closing date.
This job posting may be used to fill multiple vacancies.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees continuous growth and wellness.
Why does the job exist?
The Supervisor, Recruitment will:
Provide supervision and oversight to Career Development Specialists (CDS's) who assist Temporary Assistance to Needy Families (TANF) customers who have long-term barriers which prohibit them from meeting TANF mandatory requirements;
Assist customers to improve their housing situations, and mental health, and medical issues;
Assist customers with applications for Social Security Disability funding;
Work closely with customers to identify their barriers and help alleviate barriers to enable customers to apply for and secure permanent employment that will enable them to leave TANF.
How does it get done?
The Supervisor, Recruitment is responsible for:
Managing a team of Career Development Specialists (CDS) by monitoring and ensuring data entry is updated accurately and timely for all New Mexico Works (NMW) participants in WorkPath and ASPEN;
Supporting and maintaining a positive work environment that promotes employee retention;
Participating in recruiting, interviewing, on-boarding and training new and current staff;
Providing routine feedback to employees based on performance expectations and case file reviews;
Completing annual performance reviews for staff;
Reviewing and completing any required reports as necessary;
Ensuring timely responses for case findings as identified by internal or external quality assurance audits.
Who are the customers?
Health Care Authority (HCA) Staff and contracted partners;
Health Care Authority (HCA) TANF Program;
TANF participants;
Federal Agencies.
Ideal Candidate
Health Care Authority (HCA) Staff and contracted partners;
Health Care Authority (HCA) TANF Program;
TANF participants;
Federal Agencies.
Minimum Qualification
Associate degree in Social Services, Education, Government, Human Resources, or Business Administration and three (3) years of experience in customer service, administrative support, business administration, human resources, recruitment, placement, selection, compensation, benefits administration, labor relations, occupational analysis, processing personnel transactions, or eligibility determination in a public and/or social welfare program. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling five (5) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid driver's license.
Must obtain a Defensive driving certification.
Working Conditions
Long periods of sitting, standing, extended computer and telephone use. Excessive use of keyboard and viewing computer monitor. Repetitive hand movement. Ability to lift objects up to 25 pounds. The incumbent will be required to perform outreach and drive long distances. Travel to include overnight stays may be required.
Supplemental Information
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Agency Contact Information: Jolene Jaffa, (505) 690-9920. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
