Director of People & Development
Location: Syracuse, NYType: Full-Time
This is not an HR job.
We’re looking for someone to build the people side of our company from the ground up.
If you’re looking to process paperwork, approve PTO requests, and sit behind a desk, this isn’t the role for you.
We’re looking for someone who gets excited about building systems, creating structure, developing leaders, and leaving a lasting impact on a growing organization.
Our goal isn’t just to hire people—we want to build one of the best training and leadership cultures in the home improvement industry.
We’re growing quickly and need someone who can help create the future, not just maintain the present.
What You’ll Build
You won’t inherit a finished department.
You’ll help create it.
Video Introduction:Want to stand out?
Along with your résumé, you're welcome to submit a 2–3 minute video telling us:
- Who you are
- Why you're interested in this role
- What makes you the right person to help build our people and leadership culture
- One project you're most proud of and why
This isn't about having a professional camera or perfect editing—we're not looking for a production. A simple video recorded on your phone is completely fine.
We're looking for authenticity, communication skills, and your passion for building systems, developing people, and creating a great workplace. : Unlisted YouTube or Loom link
candidates upload their video to:
- Loom (super easy)
- YouTube (Unlisted)
- Google Drive
- Dropbox
- include the link in their application /resume or cover letter.
Your responsibilities will include:
- Build our company training platform (“ Our University”)
- Create onboarding programs for every position
- Build department playbooks and SOPs
- Design career ladders and promotion paths
- Develop leadership training programs
- Create scorecards, checklists, certifications, and testing
- Organize monthly and quarterly training calendars
- Improve communication across departments
- Own employee onboarding and orientation
- Assist with recruiting and hiring processes
- Help manage employee relations and HR compliance
- Keep handbooks, policies, and documentation current
- Work directly with ownership to turn ideas into systems that actually get implemented
Who You Are
You love creating order from chaos.
You don’t wait to be told what to do.
You naturally organize people, projects, and processes.
You enjoy building systems that make companies better.
Technology doesn’t intimidate you—you embrace it.
You think in checklists, calendars, workflows, and execution.
You communicate clearly, follow through consistently, and finish what you start.
You are the type of person who sees something broken and simply fixes it.
You Might Be a Great Fit If You…
- Have experience building training programs or learning systems
- Have HR, operations, project management, or organizational development experience
- Love documentation and process improvement
- Have implemented software or technology to improve efficiency
- Can manage multiple projects without losing organization
- Are highly detail-oriented while still seeing the bigger picture
- Hold yourself accountable without constant supervision
We’d Be Especially Excited If You Have Experience With
- Learning Management Systems (LMS)
- Google Workspace
- Project management platform
- SOP creation
- Leadership development
- Construction, home services, or fast-growing businesses
Our Core Values
- Own It
- Get Better Every Day
- Do the Right Thing
- Team Before Self
- Finish What You Start
What Success Looks Like
Within your first year, we want to see:
- Every department with a complete playbook
- Every role with a structured onboarding program
- A functioning company training university
- Clear promotion ladders for every position
- Leadership training running consistently
- Organized documentation that anyone can follow
- Better communication, accountability, and consistency across the company
Compensation
Competitive salary based on experience, plus benefits and significant opportunity to grow with the company Along with bonus opportunitie.
We’re not looking for someone to maintain a department.
We’re looking for someone to help build a company
Pay: $75,000.00 - $105,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
