We are seeking a skilled and experienced Service Technician to join our team. The Service Technician will be responsible for providing top-notch service to customers by installing, maintaining, and repairing equipment and systems. The ideal candidate will have a strong background in field service, mechanical knowledge, and computer networking. This role is perfect for a motivated individual who is comfortable with hands-on work and is willing to learn and grow with our company.
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Perform field service calls to diagnose and repair equipment and systems, ensuring timely and effective resolution of customer issues.
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Conduct routine maintenance and inspections on equipment and systems to prevent breakdowns and ensure optimal performance.
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Utilize hand tools and specialized equipment to complete repairs and maintenance tasks.
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Troubleshoot and diagnose issues using a voltmeter and other diagnostic tools.
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Maintain a clean and organized workspace, adhering to safety protocols and best practices.
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Stay uptodate with product knowledge and technical training to remain proficient in the field.
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Provide exceptional customer service, communicating clearly and professionally with customers and internal stakeholders.
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Collaborate with other team members to resolve issues and improve processes.
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High school diploma or equivalent required; technical degree or certification preferred.
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Experience in the field of service technician or a related field.
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Strong understanding of mechanical knowledge and computer networking principles.
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Proficiency with computer hardware and low voltage systems.
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Ability to lift and move heavy equipment and tools.
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Familiarity with hand tools and the ability to use them effectively.
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Service technician certification or equivalent experience.
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Ability to maintain a positive and professional attitude in a fastpaced environment.
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Excellent communication and problemsolving skills.
Health, Dental, & Vision Insurance
Life & Long-Term Disability Insurance (Employer Paid)
401(k) with company match
HSA with company match
Tuition Reimbursement
Profit Sharing
Bonus opportunities: Performance Bonus, Quarterly Bonus
Job Type: Full-time
401(k)
401(k) matching
Company truck
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Fuel card
Health insurance
Health savings account
Life insurance
On-the-job training
Paid time off
Paid training
Referral program
Safety equipment provided
Work Location: In person
Sunburst is an industry-leading manufacturer of cleaning and sanitation chemicals, specializing in solid detergent systems. Customer applications include institutional laundry, food service, janitorial & housekeeping, and various industrial applications. For over 90 years, Sunburst has been helping customers succeed through innovative solutions
