Position Details:
The Sales Manager is responsible for developing a sales and marketing plan that includes soliciting new and existing accounts to meet and exceed revenue targets via outside sales calls, on-site visits and sales tours, and community networking. This leader will be able to enhance revenue by researching local market trends and competition behavior to discover and close business leads.
Responsibilities:
-
Targets accounts, markets, or segments with heavy emphasis on proactive solicitation
-
Identifies, qualifies, and solicits new business to achieve individual and property revenue goals
-
Focuses efforts on accounts with significant potential sales revenue
-
Develops effective sales plans and actions
-
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply, and demand etc. and knows how to sell against them
-
Uses negotiating skills and creative selling abilities to maximize revenues and close on business
-
Handles complex business with significant revenue potential as well as significant customer expectations
-
Conducting site inspections
-
Preparing and presenting effective proposals
-
Maintain well organized documentation and reports
-
Utilize sales, reservations, and revenue management systems
-
Develop sales plans and strategies to meet or exceed established revenue and room night goals
-
Partner with operations and events departments to ensure full participation in servicing guests and clients
-
Delivers excellent customer service throughout the customer experience and encourages the same from other employees
-
Oversees the customer experience from sale through the post event phase until turnover back to sales
-
Coordinates and communicates event details both verbally and in writing to the customer and property operations
-
Solicits feedback from the property departments to identify areas for improvement to enhance the guest experience
Qualifications:
-
A minimum of 3-5 years of hotel sales
-
Must be proficient in general computer knowledge
-
Effectively manage client relations
-
Partner with operations and events departments to ensure full participation in servicing guests and clients
-
Must be proficient in general computer knowledge
-
Capacity to work independently
-
Passion and drive
-
Competitive spirit
-
Professionalism
-
Strong written skills
-
Detail oriented
-
Hospitality experience preferred
-
Must be eligible to work in the USA
This job description serves as an overview of the responsibilities associated with this role, with the understanding that these duties may evolve over time. Additionally, you may be entrusted with additional duties as assigned
