1. Property Manager Job-ideal candidate lives in the Roaring Fork Valley
Description
This position reports to Lee Bryant, CEO
Full-time, non-exempt from overtime
Location: Aspen, Colorado (on-site only)
Company Overview
The Connected Concierge Management Group provides concierge and property management
services to 18 of Aspen, Colorado’s most affluent and private households. Drawing from her
years as a senior concierge at The Little Nell and The Ritz Carlton, founder and CEO Lee
Bryant and her team brings luxury hospitality to private home care. Exceeding typical property
management standards, CCMG aims to anticipate homeowners’ needs at every turn.
Role Overview
This role is all about blending five-star hospitality with the precision of top-tier property
management. As the trusted point of contact for Aspen’s most discerning homeowners, you’ll
ensure their homes are cared for with the same attention to detail as a luxury hotel suite—while
also creating the seamless, elevated experiences that make mountain living extraordinary. From
troubleshooting property systems to orchestrating unforgettable family adventures, you’ll be the
one making sure every detail is handled with discretion, efficiency, and a touch of magic. The
job requires a unique mix of practical know-how, refined service standards, and the ability to
stay calm and solution-focused when unexpected challenges arise.
The ideal candidate is a seasoned professional who thrives in high-touch, high-expectation
environments. You’re someone who can confidently manage vendors and staff, anticipate
homeowner needs before they’re spoken and move fluidly between logistics, hospitality, and
relationship management.
Deep knowledge of the Aspen lifestyle is a must—you’ll be recommending local experiences
just as often as you’ll be overseeing repairs. If you’re organized, approachable, impeccably
professional and motivated by creating both order and delight, this role offers the opportunity to
be at the center of some of Aspen’s most extraordinary households.
Who You are
● Minimum 5 years experience in property management
● Minimum 2 years experience in hospitality
● Proven track record of managing employees
● Excellent problem-solving skills and solution-oriented attitude
● Experience dealing with high net-worth homeowners is a must● Excellent written and verbal communications
● Personable, respectful and approachable with clients and team members
● Professional, clean appearance at all times
● Highly organized and proactive thinker
● Deep knowledge of the Aspen area, activities, offerings and lifestyle
● Have own personal vehicle, cell phone, laptop
● Have a clean driving record and valid driver’s license
● Must be legally permitted to work in the U.S.
● Must be able to pass a background check
● Have long-term, secure housing within 30 minutes’ drive of Aspen
Key Duties
Homeowner Relationship Management
● Act as the main point of contact for homeowners on property management issues
● Respond in a timely manner to homeowner communications, delivering solutions quickly
and professionally
● Uphold hospitality standards of a 5-star hotel as it relates to property management
● Manage homeowner expectations with respect and empathy
● Be available for after hours response to urgent homeowner requests, building alarms or
security breaches (qualifies for overtime pay)
Property Management
● Troubleshoot building problems such as A/V or internet connectivity issues, hot water or
heat failures. Call repairmen when necessary to fix.
● Supervise all on-site repairs and maintenance completed by outside vendors and uphold
quality standards (spa maintenance, landscaping, etc)
● Prepare for homeowner arrivals and departures preparations (washing cars, exterior house
prep, car drops, etc)
● Conduct a weekly walk-through of each property to monitor specific items one the
maintenance checklist
Team Leadership
● Report to CEO any outside vendor quality issues and performance concerns
● Support 4 housekeeping staff with supply runs and items as needed
● Supervise 4 housekeeping staff and outside vendors for quality and thoroughness of wor
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
- Referral program
Work Location: In person
