GENERAL PURPOSE: The concessions staff is responsible for operating concession stands during youth sports leagues, tournaments, and other recreational events. This front-line customer service role ensures participants, spectators, and families receive quick, friendly service while maintaining high standards of food safety, cleanliness, and inventory control.
PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
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Greet customers and take orders accurately in a fast-paced environment
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Prepare and serve food and beverage items (hot dogs, popcorn, nachos, sodas, candy, bottled water, etc.)
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Operate cash registers/POS systems, handle cash and card transactions, and balance drawers at end of shift
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Maintain proper food temperatures, follow all health department guidelines, and hold required food handler certification
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Keep concession areas clean, organized, and fully stocked throughout each shift
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Perform opening and closing procedures (setup, inventory counts, cleaning, and securing the stand)
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Monitor and report low stock levels or equipment issues to the supervisor
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Provide excellent customer service and resolve minor complaints professionally
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Assist with special promotions, fundraising events, or themed concession nights
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Follow all safety protocols, including proper lifting techniques and emergency procedures
MINIMUM QUALIFICATIONS:
Qualifications & Requirements
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Must be at least 16 years old
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High school diploma or GED (or currently enrolled)
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Previous customer service or food service experience is a plus
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Basic math skills and comfort using POS systems
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Reliable transportation and flexible availability (evenings, weekends, holidays)
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Ability to work outdoors in varying weather conditions when required
Skills & Competencies
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Strong communication and teamwork skills
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Positive attitude and ability to stay calm under pressure
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Attention to detail and commitment to cleanliness
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Basic computer skills for inventory and sales tracking
Physical Requirements
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Stand for extended periods (up to 6–8 hours)
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Lift and carry up to 20 lbs (cases of soda, popcorn bags, etc.)
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Reach, bend, and move quickly in tight spaces
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Work in warm or cold environments (grills, freezers, outdoor stands)
Why Join Our Recreation Program?
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$50 Park Pass (Golf Course, Pool, Roosevelt Park Zoo, Open Skating)
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Flexible scheduling around school or other jobs
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Opportunity to stay active, give back to the community, and build your officiating resume
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Positive, family-friendly environment focused on fun and development
**Other duties as assigned and performed as required**
