We are seeking a Human Resources Generalist to serve as our Benefits Coordinator. This position is responsible for administering the County's employee benefits programs and serving as the primary resource for employees and departments on health, dental, vision, life insurance, retirement, leave programs, COBRA, wellness initiatives, and other benefit offerings.
About the position
The Benefits Coordinator manages benefit enrollments and life event changes, maintains accurate records in the Human Resources Information System (HRIS), audits benefit and payroll data, coordinates with insurance carriers and third-party administrators, and ensures compliance with applicable federal, state, and County regulations.
This position also develops employee communications, presents benefits information during new hire orientation, supports wellness initiatives, and collaborates with payroll, finance, and external partners to provide exceptional customer service and resolve benefit-related issues. The ideal candidate is highly organized, customer-focused, able to manage multiple priorities, communicates complex information clearly, and maintains the highest level of confidentiality and attention to detail.
The ideal Candidate:
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Employee-focused: Enjoys helping employees understand and maximize their benefits while providing compassionate, responsive service throughout all stages of employment.
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Customer-service oriented: Creates a welcoming, respectful, and professional experience by responding to benefits inquiries promptly, accurately, and with empathy.
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Detail-oriented: Maintains a high level of accuracy when processing enrollments, qualifying life events, payroll deductions, invoices, and benefits records.
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Technologically capable: Demonstrates proficiency with Microsoft Word, Excel, Outlook, Human Resources Information Systems (HRIS), and benefits administration software.
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Organized and dependable: Effectively manages multiple deadlines, priorities, and enrollment activities while maintaining complete and accurate records.
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Analytical: Identifies discrepancies, researches issues, and works collaboratively with payroll, insurance carriers, and third-party administrators to resolve benefits concerns.
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Knowledgeable and resourceful: Learns and applies federal and state regulations, County policies, and benefits plan provisions to provide accurate guidance and ensure compliance.
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Confidential and professional: Understands the importance of safeguarding confidential employee and protected health information while exercising sound judgment and discretion.
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Effective communicator: Explains complex benefits information in a clear, patient, and understandable manner to employees, retirees, and department representatives.
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Collaborative: Builds positive working relationships with employees, vendors, insurance carriers, retirement systems, and internal departments to deliver exceptional service.
Hiring range: Range 15/Steps 1-8 ($23.26 - $28.61)
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Must pass pre-employment background screening.
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Must possess a valid driver's license for operation of motor vehicles at the start of employment and maintain said license while employed in this position.
Proud to Offer
Mohave County is proud to offer a comprehensive benefits package. Employees share the costs of some benefits (medical, dental and vision), and County provides other benefits at no cost to employees (life, short-term disability). In addition, there are voluntary benefits with reasonable group rates that you can purchase through payroll deductions. Additional benefits include:
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Paid Time Off (PTO)
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6.5 hours accrued bi-weekly (32+ hour employees only)
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39 hours of PTO front loaded
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Regular accrual starts on 7thpay period
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Enrollment in Arizona State Retirement System
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Contribution rate of 11.98% with 100% Employer match starting on first day.
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11 Paid Holidays
