Part-Time Retail Associate – Solid Olive Soap
Position Summary
Solid Olive Soap is seeking a friendly, energetic, and dependable Part-Time Retail Associate to join our store team. This role is all about creating a great customer experience—welcoming customers, helping them discover products they love, supporting sales, and keeping the store looking its best.
The ideal candidate enjoys connecting with people, is comfortable recommending and selling products, and is willing to jump in wherever needed. From helping a customer find the perfect product to stocking shelves or assisting with production, our Retail Associates play an important role in making every visit to Solid Olive Soap a positive one.
Key Responsibilities
Customer Experience & Sales
- Welcome customers and create a friendly, engaging shopping experience.
- Learn Solid Olive Soap products and confidently answer customer questions.
- Recommend products based on customer needs and preferences.
- Demonstrate products and educate customers on product features and benefits.
- Support achievement of individual and store sales goals.
- Build customer relationships that encourage loyalty and repeat business.
- Process purchases accurately and efficiently using the point-of-sale system.
- Handle customer questions or concerns professionally and involve store leadership when needed.
Store Operations
- Help maintain a clean, organized, stocked, and welcoming store environment.
- Restock products and supplies throughout each shift.
- Maintain product displays and merchandising standards.
- Assist with opening and closing responsibilities as assigned.
- Follow cash-handling and point-of-sale procedures.
- Support inventory counts, receiving, and organization as needed.
- Complete assigned daily and weekly store tasks.
Production & Product Support
- Assist with product production, preparation, packaging, and labeling as needed.
- Follow established recipes, processes, and quality standards.
- Maintain clean and organized production and storage areas.
- Help ensure products are stocked and customer-ready.
- Follow all applicable safety, sanitation, and product-handling procedures.
Promotions & Events
- Support in-store promotions, product launches, and seasonal events.
- Help customers understand current promotions and special offers.
- Assist with local events or community activities as needed.
- Help create an engaging and positive store atmosphere.
Teamwork & Accountability
- Work collaboratively with store leadership and fellow team members.
- Arrive on time and prepared for scheduled shifts.
- Communicate proactively regarding scheduling, customer concerns, inventory needs, or other store issues.
- Follow company policies, procedures, and expectations.
- Participate in training and coaching to continuously improve product knowledge, sales skills, and performance.
- Be willing to jump in and help wherever needed to support the team and customers.
Qualifications
- Previous retail, sales, or customer service experience preferred but not required.
- Friendly, outgoing, and comfortable engaging with customers.
- Strong communication and interpersonal skills.
- Dependable and able to work effectively as part of a team.
- Comfortable learning about products and making recommendations.
- Ability to multitask and stay organized in a fast-paced retail environment.
- Basic comfort using point-of-sale and other store technology.
- Ability to follow instructions, processes, and safety standards.
- Availability to work a flexible part-time retail schedule, including evenings, weekends, and holidays as business needs require.
Preferred Characteristics
- Positive, approachable, and customer-focused.
- Naturally enjoys helping and connecting with people.
- Self-motivated and willing to take initiative.
- Reliable with strong follow-through.
- Comfortable working toward sales goals.
- Detail-oriented and takes pride in keeping the store looking great.
- Enthusiastic about Solid Olive Soap products and the customer experience.
Physical Requirements
- Ability to stand and move throughout the store for the majority of a scheduled shift.
- Ability to bend, reach, and perform routine stocking and merchandising activities.
- Ability to lift and carry merchandise, supplies, and product materials as required for normal store operations.
- Ability to safely perform assigned production and store tasks.
Performance Expectations
Success in this role includes:
- Providing consistently friendly and helpful customer service.
- Contributing to store sales goals through strong customer engagement and product recommendations.
- Developing strong knowledge of Solid Olive Soap products.
- Maintaining store cleanliness, organization, merchandising, and product standards.
- Completing assigned responsibilities accurately and on time.
- Being a reliable, positive, and collaborative member of the store team.
Pay: $16.00 - $18.00 per hour
Benefits:
Work Location: In person
