Job Summary
Join our dynamic healthcare team as a Therapy/Front Desk Assistant, where you will help play a vital role in delivering exceptional patient care and ensuring smooth clinic operations, and a billing specialist to help clients understand and use their benefits. This paid position offers an exciting opportunity to support both clinical and administrative functions within a busy small office setting. You will be the friendly face and organized coordinator that helps patients feel welcomed, informed, and cared for from their first contact through their treatment journey. Your proactive approach and attention to detail will contribute significantly to the overall patient experience and clinic efficiency. Responsibilities
- Greet patients warmly, verify their information, and assist with check-in procedures to ensure a seamless intake process
- Manage appointment scheduling, rescheduling, and cancellations efficiently using clinic management systems
- Collect and update patient information accurately, including insurance details and medical history
- Support providers by preparing treatment rooms and necessary supplies for therapy sessions
- Perform passive therapy as directed by the providers
- Ensure compliance with healthcare privacy regulations by safeguarding patient information at all times
Skills
- Strong patient service skills with a friendly, empathetic demeanor that puts patients at ease
- Knowledge of medical terminology, physiology, and anatomy to effectively support patient care plans
- Familiarity with intake procedures and managing patient flow within outpatient clinics
- Ability to multitask efficiently while maintaining attention to detail in fast-paced settings
- Excellent communication skills for interacting with diverse patient populations and healthcare professionals
Join us in making a meaningful difference by supporting patients through compassionate care and efficient administrative service. This is a paid opportunity designed for motivated individuals eager to grow within the healthcare field while delivering outstanding service every day.
Pay: $16.00 - $20.00 per hour
Experience:
- healthcare : 1 year (Preferred)
- customer service: 1 year (Preferred)
Shift availability:
Ability to Commute:
- Lewiston, ID 83501 (Required)
Work Location: In person
