Under the direct supervision of the Chief Executive Officer, the Program Coordinator will provide day-to-day general supervision of operational and administrative management of the training programs (CNA/GNA, CMT, Phlebotomy, First Aid & CPR). This role ensures smooth execution of training cohorts, including student onboarding, scheduling, compliance tracking, clinical coordination support, and communication between instructors, clinical sites, and administrative leadership. The Program Director plays a critical role in maintaining program quality, regulatory compliance, and student progression through certification.
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Maintain responsibilities for the overall operation of the training programs.
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Provides general supervision of the training of nursing assistants
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Maintains responsibility for the overall operation of the program.
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Coordinate all logistics for training programs.
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Manage scheduling for classroom, lab, and clinical sessions.
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Support scheduling and coordination of training programs.
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Maintain accurate program calendars and cohort timelines.
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Monitor and approve expenditures for training programs.
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Purchase or approve the purchase of equipment and supplies needed by the staff and program.
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Schedule program work, help coordinate program activities, and set priorities for managing the program.
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Oversee student onboarding, enrollment tracking, and documentation.
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Oversee clinical instructors.
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Monitor attendance and notify leadership of attendance issues.
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Serve as the primary point of contact for student questions and concerns.
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Track student progress and completion status.
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Coordinate clinical site scheduling in collaboration with the instructor and facility partners.
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Ensure students meet clinical placement requirements.
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Communicate with schedules and expectations to clinical partners as needed.
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Support compliance with all clinical documentation requirements.
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Maintain accurate and audit-ready student records.
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Ensure all required paperwork is completed and properly filled.
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Support compliance with Maryland CNA/GNA, CMT, Phlebotomy, and First Aid/CPR program requirements.
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Assist with preparation for internal or regulatory audits.
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Support RN instructors with administrative needs during active cohorts.
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Coordinate materials, schedules, and student communications.
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Assist with exam scheduling and distribution logistics.
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Ensure smooth daily program execution to reduce instructor administrative burden.
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Act as liaison between students, instructors, clinical partners, and leadership.
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Provide timely updates on cohort status, risks, and operational issues.
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Manage day-to-day communications and escalations.
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All other duties as assigned.
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An active, unencumbered license to practice as a Registered Nurse or a multistate licensure privilege to practice as a Registered Nurse in the State;
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Minimum of two (2) years of nursing experience
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Completed a course in teaching adults or have experience in teaching adults or supervising nursing assistants.
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Strong organizational and communication skills
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Ability to manage multiple timelines and priorities simultaneously
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Proficiency with Microsoft Office and/or student management systems (Google Classroom)
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Criminal Background Check
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Bachelor’s degree in Nursing, Business Administration, Public Health Administration, or related degree
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Experience in nursing home, healthcare, or educational settings
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Knowledge of clinical scheduling or healthcare compliance processes
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Familiarity with healthcare training programs (CNA/CMT/Phlebotomy) is a plus
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Strong attention to detail and documentation accuracy
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Ability to work in fast-paced, deadline-driven environments
