START DATE: Open immediately, fill by 9/1/26
HOURS: 32 scheduled customer facing hours/week, Wednesday - Sunday. Wed/Thurs/Sat morning shifts, Fri/Sun closing shifts. Guaranteed pay for 35 hrs/week, with up to 40 hrs/week possible.
PAY: $23-$26/hour DOE
ROLE & REQUIREMENTS: We are seeking a dedicated and experienced Front of House Manager to oversee the daily retail operations of our sourdough bakery. This position will be responsible for ensuring exceptional customer service by the entire FOH team through training and modeling friendliness, professionalism, and a strong knowledge of our mission, identity and product lineup. The FOH manager will be responsible for maintaining a clean, well stocked and inviting environment for customers. Demonstrated background of one year or more in front of house management, particularly food and/or coffee service, is strongly preferred. While professional baking experience is not a requirement, professional kitchen experience and knowledge of food service industry practices and standards are a plus. POS setup and bookkeeping experience a plus. Duties include:
- Overseeing daily front of house operations + vibes;
- Hiring, training & managing retail support staff, including scheduling shifts and finding coverage as needed;
- Managing inventory of FOH supplies and pantry items, including monitoring, ordering, and receiving stock;
- Keeping storage area and retail section of walk-in cooler organized, including daily consolidation of stock;
- Managing coffee / tea program, including training, documentation and oversight;
- Handling customer inquiries and feedback promptly and professionally;
- Collaborating with owners and kitchen staff to ensure smooth communication between front and back of house in regards to menu items & ingredients;
- This position requires availability on Saturday and Sunday, and a minimum 1 year commitment
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
