Anchorage, AK | 10k Sign-On Bonus DOE | No Risk Compensation Package! | Veterans encouraged to apply
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Within the first 90 days, we'll start you at an hourly rate to help you get up to speed on the brand without the pressure of flat-rate compensation.
The Experienced Service Technician is responsible for overseeing and guiding a team of technicians in the efficient and effective repair and maintenance of vehicles.
Responsibilities
Technical Expertise:
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Diagnose and repair complex automotive problems, including engine, transmission, electrical, and suspension systems.
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Stay up-to-date with the latest automotive technology and repair techniques.
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Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections.
Team Leadership:
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Assign tasks to technicians based on their skills and experience.
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Provide technical guidance and support to technicians.
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Monitor technician performance and ensure adherence to quality standards.
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Train and develop technicians to improve their skills.
Customer Service:
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Communicate with customers about the status of their vehicle repairs.
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Ensure customer satisfaction by providing high-quality service.
Administrative Tasks:
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Complete necessary paperwork, including repair orders and work estimates.
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Manage inventory of parts and supplies.
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Maintain a clean and organized work area.
Other duties as assigned.
Qualifications
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Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
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Education: High school diploma or equivalent.
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Certifications: Valid driver's license with a clean driving record. ASE or Audi technician certifications a strong plus.
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Experience: 2+ years experience as an automotive technician
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Skills:
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Strong leadership and management skills.
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Excellent communication and interpersonal skills.
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Ability to diagnose and repair complex automotive problems.
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Knowledge of automotive repair procedures and safety standards.
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Ability to use diagnostic equipment and tools.
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Strong attention to detail and organizational skills.
Benefits of Working at Swickard
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Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
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Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
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Progressive pay plans - As your tenure increases and you complete more certifications, we’ll pay you more!
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Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
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Positive Culture - Be part of a supportive and collaborative team.
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Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
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We are an Equal Opportunity Employer and value diversity and inclusion at our company.
About Us
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We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
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We’re a hospitality company that happens to sell cars, parts, and service.
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We are a team. Everyone plays a role in our success.
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Culture:?We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
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Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
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We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
