CUP CAFE is seeking an experienced, motivated, and hands-on General Manager to oversee the daily operations of our restaurant and banquet/event services. The ideal candidate is a proven hospitality leader with a strong background in restaurant management, exceptional customer service, staff leadership, financial management, and banquet/event coordination.
Key Responsibilities:
- Oversee all daily restaurant operations to ensure exceptional guest experiences.
- Recruit, train, coach, and lead front-of-house team.
- Manage labor scheduling, staffing levels, and employee performance.
- Ensure compliance with all health, safety, and sanitation regulations.
- Monitor food and beverage quality, service standards, and operational efficiency.
- Manage inventory, purchasing, and cost controls to achieve financial goals.
- Analyze sales reports, budgets, and key performance metrics to maximize profitability.
- Coordinate and oversee banquet events, private parties, catering, and special functions from planning through execution.
- Work closely with clients to ensure successful event planning and outstanding customer satisfaction.
- Resolve guest concerns promptly and professionally.
- Foster a positive team culture while maintaining high standards of accountability and service excellence.
- QualificationsMinimum 3–5 years of restaurant management experience required.
- Previous banquet and event management experience required.
- Strong leadership, communication, and organizational skills.
- Experience managing budgets, labor costs, inventory, and financial reporting.
- Ability to thrive in a fast-paced hospitality environment.Excellent problem-solving and customer service skills.
- Flexible schedule, including evenings, weekends, and holidays as needed.
- Food Safety Certification (or ability to obtain) preferred.
- What We OfferCompetitive salary based on experience.
- Performance-based bonus opportunities.Paid time off.
- Employee dining discounts.Opportunities for professional growth and advancement.
- Supportive and team-oriented work environment.
If you are a passionate hospitality professional with a track record of leading successful restaurant operations and managing memorable banquet events, we'd love to hear from you.
We offer:
Fulltime hours
401k w/ match
Health, dental, vision benefits.
Flexible scheduling + more.
- Apply today to join the CUP CAFE team!
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Physical Setting:
Education:
Experience:
- Restaurant management: 2 years (Preferred)
Shift availability:
Work Location: In person
