JOB
Together, we innovate for a stronger Colorado
The work of employees at the Governor's Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve. But our focus never changes: improve the lives of all Coloradans through innovation and collaboration. We're building one of the nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together. Join us in the important work of providing equitable access to services.
Watch this video to learn more about how we're Serving People. Serving Colorado. EXAMPLE OF DUTIES
TERM LIMITED POSITION: This position is term-limited with an anticipated end date of approximately three years from the date of hire. This position is eligible for State employee benefits and may be extended as the situation warrants. This video explains the many benefits of working at the State of Colorado on a term-limited basis.
IMPORTANT NOTE: Please review your application to ensure completion. For the most equitable applicant experience, OIT’s hiring team considers only the contents of your application to review your qualifications. Please do not include any attachments (such as resume or cover letter) with your application as these items are not used by OIT’s hiring team.
The Digital Service Expert with a focus on Product Management is a senior product manager role responsible for owning a product, service, or significant part of a product.
This position offers a unique opportunity to fundamentally improve how Colorado delivers digital services while ensuring they are truly accessible and beneficial to all residents. Your work will directly impact how millions of Coloradans interact with their government services while supporting Colorado's mission of expanding opportunity and reducing poverty.
In this role, you will set product direction, manage priorities, and work with cross-functional teams to deliver outcomes that meet user and organizational needs. You will use research, data, stakeholder input, and delivery constraints to make product decisions and guide continuous improvement.
This role will help shape Sign in with myColorado, Colorado’s shared sign-in and digital account service built around a clear vision: using myColorado as the single account people can use to access state services and prove their identity.
The role may include developing roadmaps, defining success metrics, leading discovery and delivery, aligning stakeholders, and coaching teams or partners in modern product management practices.
Working under the direction of the product lead, this role will own detailed product work for key parts of the service, including user flows, requirements, metrics, iteration, and delivery coordination. As the portfolio grows and priorities evolve, this role may shift to support or own other services or product areas.
Some of the Key Responsibilities:
Own and iterate on detailed product requirements for sign-in, account creation, identity verification, MFA, account recovery, consent, and account management flows.
Translate product strategy and roadmap priorities into clear user stories, acceptance criteria, and delivery plans.
Manage and prioritize the product backlog in partnership with engineering, design, security, operations, and agency teams.
Use analytics, research findings, support trends, and user feedback to identify issues and recommend improvements.
Drive agency adoption and onboarding by clearly articulating the value of Sign in with myColorado, clarifying requirements, validating user journeys, and coordinating launch readiness.
Document product decisions, tradeoffs, risks, and dependencies.
Help ensure Sign in with myColorado is secure, usable, scalable, and sustainable as more services adopt it.
Success in this role requires someone who can navigate complex stakeholder environments independently, translate between technical and non-technical audiences, and build sustainable processes that outlast any single project. You must be highly adaptable and comfortable with changing priorities as we learn what works best for Colorado.
Digital Service Expert is a technical leader with a proven track record in their skill-set of delivering IT products and services.
While all positions will contribute to the entire mission of OIT and CDS, some positions will focus on specific aspects of the mission, such as software engineering, product management, etc.
SUPPLEMENTAL INFORMATION
If this posting indicates “remote from anywhere in CO” in the title, periodic reporting to the primary state work location designated for the position is required. All remote work must be performed in Colorado.
While candidates from out of state will be considered for this role, the candidate selected for the position must relocate and reside in Colorado on the first day of their new position. A reasonable timeframe for relocation will be established on an individual basis, while considering business needs, and determining a start date.
We know it's important to support each other, and that means having a healthy balance of work and personal time. Visit our benefits to learn more about some of our great offerings that allow us all to have fulfilling lives.
Visit our How to Apply webpage to learn more about our application process and what to expect after you apply.
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
The Governor's Office of Information Technology is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator at
[email protected] or call (303) 764-7900.
This posting may be used to fill multiple vacancies based upon business need.
The Governor's Office of Information Technology does NOT offer sponsored Visas for employment purposes.
