Job Title: Association Administrator
Job Type: Full-time
Pay: $25-$26 per hour
Schedule: Monday through Friday, 8:00 AM to 5:00 PM
AMS | Association Management Services NW is looking for a highly organized and customer-focused Association Administrator to join our Kennewick team!
This role provides administrative and operational support to our Association Business Managers while serving as a primary point of contact for homeowners, board members, and vendors. If you enjoy staying organized, juggling multiple priorities, and providing exceptional customer service, we'd love to hear from you.
- Provide administrative support to Association Business Managers and assist with daily portfolio operations.
- Answer incoming phone calls and emails while delivering exceptional customer service.
- Coordinate board meetings, prepare meeting materials, and assist with meeting minutes.
- Process homeowner requests, architectural applications, and community communications.
- Maintain community records, portals, and documentation.
- Coordinate maintenance requests, vendor communication, and work orders.
- Assist with mail, filing, scanning, and general office operations.
- Support accounts payable by processing vendor invoices and maintaining documentation.
- Collaborate with internal departments to ensure excellent service for our communities.
- Strong customer service and communication skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office, including Outlook, Word, and Excel.
- Comfortable learning new software and systems.
- Reliable transportation and the ability to travel locally when needed.
- Two or more years of administrative or office experience.
- Property management, HOA, or real estate experience is a plus, but not required.
- Experience supporting multiple projects and working with deadlines.
At AMS, we're committed to providing exceptional service to the communities we manage while fostering a collaborative and supportive work environment for our employees. We believe in teamwork, professional growth, and creating opportunities for our employees to succeed.
If you're looking for a role where no two days are the same and you can make a meaningful impact, we'd love to hear from you!
