FLSA Status: Exempt
Salary Starting Rate: $61,000 Personalized salary reflecting your related experience and academic/credentialed background.
Location: Buffalo, NY 14203
SUPERVISORY RESPONSIBILITIES
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This position is responsible for the oversight of all program and administrative staff. Supervisory responsibilities of these direct reports include consistent coaching, feedback, & development, review & approval of timecards, completing performance reviews & development plans, administration of personnel policies, scheduling, and leading regular staff meetings & supervision, monitoring training compliance, hiring new staff and related functions. Provides clinical supervision to program staff.
POSITION RESPONSIBILITIES
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Monitors and manages program operation to assure delivery of services within contracted levels in accordance with available resources within budgetary guidelines.
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Assures maintenance of physical plant and compliance with health and safety guidelines.
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Maintains program activities in compliance with BestSelf, Erie County, New York State, Medicaid and/or other regulatory agencies.
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Monitor programmatic data to ensure productivity expectations are met and completion/accuracy of all records is maintained (i.e. billing, progress notes, service)
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Coordinates program's relationship with other agencies and community resources.
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Completes and monitors completion of chart audits to ensure accuracy of all record keeping.
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Participates in all relevant agency meetings and committees.
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Provides leadership in developing and maintaining a clinically sound treatment program, which responds to the needs of the client population.
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Meets agency Key Performance Indicators.
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Develops and ensures implementation of treatment team meetings.
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Leads team in following agency standardization and processes.
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Provides direct services to clients based on programmatic need.
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Lead and facilitate coaching sessions and 1:1's, ensuring staff continuously develop the competencies and skills required for their roles.
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Design and implement learning experiences for onboarding new and transferred employees, ensuring they are equipped to meet departmental needs and enhance team performance.
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Maintains client confidentiality at all times following all agency and HIPPA policies.
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Completes all trainings required by the agency.
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Performs all other duties as assigned.
QUALIFICATIONS
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Master's Degree and Qualified Health Professional (QHP) certification (LMSW, LCSW, LMHC or CASAC) and three (3) years of relevant direct service experience, including responsibility for clinical supervision.
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Must have knowledge of clinical supervision practice, relevant community resources and mental health treatment system structure, common mental disabilities, basic behavior theory and principles of psychiatric rehabilitation, multi-disciplinary team methodology, common psychotropic medications, and direct service delivery methods and theory.
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Ability to maintain records and prepare reports.
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Minimum proficiency with Windows based software applications is required.
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Must have excellent communication skills.
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Must have experience with Electronic Medical Records databases and basic computer skills.
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Must appreciate cultural diversity and be aware of cross-cultural counseling issues.
Some things you can look forward to:
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Welcoming, team environment, that inspires you to thrive and be your BestSelf!
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Rewarding work experience!
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Generous paid time off
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Various student loan forgiveness programs
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Multiple and diverse health insurance options
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Many other unique lifestyle & personal insurance options
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Tuition reimbursement
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CASAC certification tuition support
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Professional license/certification renewal reimbursement
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Career growth and advancement opportunities
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We look forward to telling you more!
