Description:
Jim Shorkey Gainesville Nissan is hiring for a Service Advisor to join our team! If you are a highly motivated individual that can multitask and provide excellent customer service, then we want you! As a Service Advisor, you will be the main point of contact for our valued customers, assisting them with their automotive service needs and making it a great experience.
Job Responsibilities:
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Greeting our customers
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Actively listening to customers needs and scheduling appointments when needed
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Consulting mechanics regarding necessary repairs
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Providing customers with information and advice on their vehicle
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Using your knowledge of our products and services to sell of provide in-depth information about available parts and service options to our customers
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Maintaining positive customer relationship to ensure repeat business
What we offer:
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Medical, dental, vison, disability insurance, life insurance, and 401K + match
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Employee discount
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Paid company issued uniforms.
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No Sundays
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Paid Parental Leave
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Excellent work life balance provided
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Aggressive compensation and pay plan
Requirements:
- You must be able to explain repairs in simple terms to their customers, while also being able to understand technical jargon in order to effectively communicate with technicians.
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Have basic computer skills. Training will be provided for necessary programs.
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Be organized, professional and courteous
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Must have excellent KPI and customer services
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Be committed to 100% customer satisfaction
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Prior experience is a preferred, but not required.Prior experience is a preferred, but not required.
